Assistant Breakfast Manager

Dakota Hospitality Limited (Dakota Hotels); Newcastle upon Tyne; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Employee discounts

Meals on duty

Wellbeing support

Development opportunities

Job summary

Dakota Newcastle is seeking an experienced Assistant Breakfast Manager to lead our Breakfast team and support the Breakfast Manager in delivering exceptional service to guests at our Newcastle hotel.

This full-time, permanent role offers shifts from 6:00am–1:00pm or 6:00am–3:00pm, five days a week, with a minimum 35 hours. The role features a base of £13.71 per hour plus an average £2.50 tronx, totaling about £16.21 per hour.

Qualifications

• At least 1 year of supervisory or leadership experience in hospitality.
• Excellent communication and organisational skills.
• Outgoing personality with strong interpersonal skills.
• Ability to work at pace and be proactive during shifts.
• Willingness and ability to pour, serve and upsell alcohol.
• Promotes a positive culture aligned with brand standards.
• Flexible with shift patterns and committed to Dakota values.

Responsibilities

• Support the Breakfast Manager in day-to-day operations of the Breakfast department.
• Lead and motivate the Breakfast team, delegating tasks and maintaining high service standards.
• Deliver exceptional guest experiences through proactive, attentive service.
• Assist with rota planning, time recording, stock control and departmental administration.
• Ensure team is trained, supported and aligned with Dakota standards and values.
• Monitor food safety, allergen compliance and health & safety standards.
• Handle guest feedback professionally and resolve issues to exceed expectations.
• Support private dining, meetings and events as required.

Skills

Leadership

Communication

Organisational skills

Guest service

Alcohol service

Proactive pace

Attention to detail

Job description

Company: Dakota Hospitality Limited (Dakota Hotels)

Salary/Benefits: Estimated earnings £16.71, including £13.71 basic pay and £2.50 average tronc. Tronc is variable and not guaranteed.

Contract type: Permanent

Hours: Full Time

Shift pattern: Shifts will typically be 6:00am-1:00pm or 6:00am-3:00pm, working 5 days out of 7

Hours per week: The role carries a permanent contract with a minimum of 35 hours per week

Posted date: 24/10/2026

We are seeking an experienced and enthusiastic hospitality professional for the role of Assistant Breakfast Manager. This full-time position involves leading our Breakfast team, supporting the Breakfast Manager, and ensuring every guest receives exceptional service.

Estimated earnings of £16.21 per hour, comprising a basic hourly rate of £13.71 plus average anticipated tronc. Team members in this role at Dakota Newcastle received an average of £2.50 per hour in tronc over the 12 months to October 2026. Tronc payments are variable, non-contractual and not guaranteed.

PRIMARY ROLE RESPONSIBILITIES

• Support the Breakfast Manager in the day-to-day operation of the Breakfast department, ensuring a smooth and efficient service.
• Lead, and motivate the Breakfast team, delegating tasks and maintaining high service standards.
• Deliver exceptional guest experiences through proactive, and attentive service.
• Assist with rota planning, time recording, stock control and departmental administration.
• Ensure all team members are trained, supported and working in line with Dakota standards and values.
• Monitor Food safety, allergen compliance and health & safety standards throughout the department.
• Handle guest feedback and resolve issues professionally, aiming to exceed expectations.
• Support the operation of private dining, meetings, and events as required.

APPLICANT REQUIREMENTS

• At least 1 years experience in a supervisory or leadership role within a hospitality environment.
• A confident and approachable leader with excellent communication and organisational skills.
• Be an outgoing personality with effective communication skills.
• Ability to work at pace and be proactive for the duration of your shift.
• Willing and able to pour, serve and sell alcohol.
• An enthusiastic individual who will promote our culture of positivity.
• Be task oriented with a great pride for the work they do and attention to detail.
• Flexible with shift patterns and available around the needs of our business.
• Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

WHAT WE OFFER

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

FINANCIAL

• Special discounts on stays and dining at any Dakota
• Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
• Additional holiday day on the first anniversary of your employment
• Meals on duty and uniforming

WELLBEING

• Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
• Support from our inhouse Mental Health Champions
• Family-friendly flexible working options
• Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues

CAREER DEVELOPMENT

• Accredited, certified compliance training given on employment
• Access to a suite of external, certified resources via our Learning Management System
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships

Full terms on our benefits can be found in our Handbook.

ABOUT DAKOTA HOTELS

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester & Newcastle. Our newest hotel is at Manchester Airport, with our next opening in York expected early 2028 with more in our pipeline.

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the lastsixyears in a row. We were also featured within the Top 10 employers in the Sunday Times Best Places to Work in the UKfor the last three years running.

As winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for five consecutive years, a member of our team has won a prestigious Acorn Award awarded by

The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent.

ABOUT DAKOTA NEWCASTLE

Ideally situated on the Quayside, our hotel boasts 118 bedrooms including 33 suites. Dakota Newcastle hosts our renowned Bar & Grill, Champagne Room, Cigar Terrace, and an events space for up to 60.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Assistant Breakfast Manager

Company: Dakota Hospitality Limited (Dakota Hotels)

Salary: £13.71 to £16.71 an hour

Hours: Full-time

Location: Newcastle Upon Tyne, NE1 3DX

Job type: Permanent

Posting date: 26 Oct 2026

Closing date: 25 Nov 2026

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