Assistant Branch Manager

Highbourne Group; Poltimore; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Bonus Discounts

Life Assurance

Extended family policy

Mental Health Support

Induction & development

Financial education

Flexible working options

Inclusive culture

Job summary

Highbourne Group is seeking an Assistant Manager for a busy branch. You will lead the team in the Branch Manager's absence and support profitable sales growth. The role includes managing the sales office, stock, and supplier relationships to maximise margins and customer satisfaction.

You’ll bring a proactive sales mindset, strong communication skills, and the ability to work independently or as part of a team, contributing to an inclusive and high-performing branch culture.

Qualifications

• Tenacity and resilience are essential for driving results.
• A proactive approach to sales and growth helps exceed targets.
• Experience with customer relationship management supports partnerships.
• Strong communication skills are required for team and customer interactions.
• Self-motivation and initiative are important in a branch environment.
• Ability to interpret basic financial and statistical information.

Responsibilities

• Effectively manage the team and resources in the absence of the Branch Manager.
• Assist the Branch Manager to meet and exceed branch sales targets.
• Oversee the sales office, purchasing, and stock control.
• Maximise margin and net profit.
• Maintain safe working practices and environment.
• Build and maintain relationships with trade and retail customers.
• Leverage experience to grow business opportunities.

Skills

Tenacity & resilience

Pro-active sales

CRM experience

Excellent communication

Self motivated

Financial basics

Job description

Come and join us as a results driven Assistant Manager to deliver sales and exceed customer expectations as part of a hugely successful branch team.

Key Responsibilities

• Effective management of the team and resource in the absence of the Branch Manager
• Assisting the Branch Manager to profitably meet and exceed the branch sales targets
• Managing the sales office, branch purchasing and stock control
• Maximising margin and net profit
• Keeping everyone safe
• Build and maintain relationships with new and existing trade and retail customers
• Previous sales experience in a similar environment is preferable, but the right positive attitude is more important

You:

As an Assistant Branch Manager, you'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.

Skills and competencies

• Tenacity and resilience
• A pro-active approach to sales, with a strong desire and ability to win and grow new business
• Experience of customer relationship management and developing a true partnership approach
• Excellent communication skills
• Self confident and self motivated, with the ability to work on own initiative or as part of a wider team
• Ability to interpret basic financial and statistical information

Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!

Us:

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits Package and Cultural Environment:

• Bonus Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!#BelongWithUs

We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it.JBRP1_UKTJ