Assistant Branch Manager

Genuine Parts; Malvern; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading automotive service provider in Malvern is looking for an Assistant Branch Manager to lead the team and maximize sales. The ideal candidate has experience in the automotive industry, focusing on customer service and team motivation. Responsibilities include driving sales targets, managing stock and ensuring first-class service. This role comes with benefits including exclusive discounts, career progression opportunities, and potential performance bonuses.

Benefits

Exclusive discounts

Career progression opportunities

Performance-based bonus

Qualifications

• Proven track record in managing and motivating teams.
• Experience in a fast-paced automotive environment.
• Ability to lead and maintain customer relationships.

Responsibilities

• Achieve sales and margin targets for the branch.
• Ensure exceptional service for all customers.
• Manage daily operations and stock control.

Skills

Team management

Customer relationship management

Communication skills

Sales focus

Multitasking

Tools

Online cataloguing systems

Windows-based systems

Job description

NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle (LV) mechanics and automotive enthusiasts. As part of the globally renowned NAPA network, which has over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland brings a century of expertise along with a trusted reputation for quality, reliability, and excellence.

With more than 260 locations across the UK and Ireland, NAPA Auto Parts supplies a comprehensive range of products sourced from top original equipment manufacturers (OEMs), OE-matched quality suppliers, and exclusive brands. These products are tailored to meet the needs of independent garages, motor factors, and automotive enthusiasts, helping to keep vehicles running smoothly and efficiently. Learn more at https://linktr.ee/napaautopartsuk_ireland.

We are currently looking for an Assistant Branch Manager to join our busy team.

As Assistant Branch Manager your focus will be on supporting the branch manager in maximizing sales and achieving targets whilst ensuring first‑class service to all our customers.

The ideal candidate will already be working in the automotive industry as an Assistant Branch Manager or will be an experienced Motor Factor Parts Advisor looking for progression.

Responsibilities

• Achieve branch sales, margin and targets.
• Ensure a first‑class service for all customers.
• Drive the branch team focusing on great customer service and communication.
• Drive the branch team to achieve sales and promotional targets.
• Manage and control branch and running costs.
• Manage stock control, including stock taking and adjustments.
• Manage cash handling and control of specific customer accounts.
• Support the organisation’s senior management in implementing and maintaining policies and procedures.
• Communicate key aims and objectives to your team.
• Oversee the daily running of all aspects of the branch.
• Maintain health and safety within the depot.
• Be self‑driven and enjoy working as a team to achieve results.

Qualifications

• Ability to manage and motivate a team to achieve objectives.
• Ability to communicate at all levels.
• Experience in building and maintaining customer relationships.
• Experience with using online and Windows‑based cataloguing systems.
• Ability to lead from the front and create a team environment.
• Ability to work in a fast‑paced environment.
• Sales‑focused with a can‑do attitude.
• Ability to multitask and distinguish between urgent and important tasks.
• Knowledge of the local areas and customer base would be a desired (but not essential).

Benefits

• An opportunity to join a global brand and market leader.
• Exclusive discounts and cashback from thousands of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat.
• Opportunities for career progression and bespoke training.
• Free pension advice from our standard pension provider.
• Free access to Health, Wellbeing and Financial tools.
• Potential to earn a performance‑based bonus, paid monthly.
• Discount on car parts.

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Alliance Automotive Group is an equal opportunities employer.