Assistant Branch Manager

Motion; Exeter; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

AAG Benefits App discounts

Career progression opportunities

Pension advice

Health, Wellbeing and Financial tools

Performance bonus potential

Discount on car parts

Job summary

NAPA Auto Parts UK & Ireland is recruiting an Assistant Branch Manager for our Exeter site to support the branch manager in driving sales and delivering first-class customer service. You will lead a shop floor team, control costs and stock, and help manage key accounts in a fast-paced environment.

The ideal candidate will have automotive industry experience, a track record in leadership and a commitment to customer satisfaction. The role is on-site with opportunities for career progression.

Qualifications

• Experience in the automotive industry, ideally in a supervisory role.
• Ability to lead a team and drive sales with a customer-focused approach.
• Experience with online and Windows-based cataloguing systems.

Responsibilities

• Assist the Branch Manager to achieve branch sales, margin and targets.
• Ensure first-class service to all customers and maintain strong relationships.
• Guide the branch team to deliver exceptional customer service and achieve promotional targets.
• Manage branch running costs, stock control, stocktaking and adjustments.
• Oversee cash handling and manage key customer accounts.
• Support senior management with policies and procedures and communicate goals to the team.
• Oversee daily operations of the branch and health & safety compliance.

Job description

## Assistant Branch ManagerApply: On-Site: Exeter: Full time: Posted Today: R26\\_0000031324NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle (LV) mechanics and automotive enthusiasts. As part of the globally renowned NAPA network, which has over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland brings a century of expertise along with a trusted reputation for quality, reliability, and excellence.With more than 260 locations across the UK and Ireland, NAPA Auto Parts supplies a comprehensive range of products sourced from top original equipment manufacturers (OEMs), OE-matched quality suppliers, and exclusive brands. These products are tailored to meet the needs of independent garages, motor factors, and automotive enthusiasts, helping to keep vehicles running smoothly and efficiently. Learn more at https://linktr.ee/napaautopartsuk\\_ireland.We are currently looking for an Assistant Branch Manager to join our busy team.As Assistant Branch Manager your focus will be on supporting the branch manager in maximizing sales and achieving targets whilst ensuring first-class service to all our customers.The ideal candidate will already be working in the automotive industry as an Assistant Branch Manager or will be an experienced Motor Factor Parts Advisor looking for progression.**Responsibilities:**Assist the Branch Manager with the following:• Achieve branch sales, margin and targets.• To ensure a first-class service to all our customers.• To drive the branch team focusing on great customer service and communication.• To drive the branch team to achieve sales and Promotional targets.• Manage and control branch and running costs.• Manage stock control, including stock taking and adjustments.• Manage cash handling and control of specific customer accounts.• Support the organisation’s senior management in implementing and maintaining policies and procedures.• Communication to your team, key aims and objectives.• Responsibility for the daily running of all aspects of the branch.• Responsibility for maintaining health and safety within your depot.• You must be self-driven and enjoy working as a team to achieve results.**To be successful in this role:*** Ability to manage and motivate a team to achieve objectives.* Ability to communicate at all levels.* Experience in building and maintaining customer relationships.* Experience with using online and windows based cataloguing systems.* Ability to lead from the front and create a team environment.* Ability to work in a fast-paced environment.* Sales focused with a can-do attitude.* Ability to multitask and distinguish between “urgent and important” tasks.* Knowledge of the local areas and customer base would be a desired. (but not essential).**In return we offer:*** An opportunity to join a global brand and market leader. * Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat. * Opportunities for career progression and bespoke training. * Free pension advice from our standard pension provider. * Free access to Health, Wellbeing and Financial tools. * Potential to earn a performance based bonus, paid monthly. * Discount on car parts