Assistant Bars Manager

Compass Group UK & Ireland; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prestigious sports venue in Birmingham seeks an Assistant Bars Manager to support bar operations during events. The role involves leading teams, ensuring compliance with standards, and enhancing guest experiences. Ideal candidates have a background in hospitality and strong leadership skills. This job offers competitive pay, career development opportunities, and a chance to work at one of the UK's iconic football clubs.

Benefits

Competitive pay

Performance-related incentives

Uniform and meals during duty

Free on-site parking

Staff discounts and wellbeing benefits

Full training and development

Qualifications

• Experience in a bar, hospitality, or events role.
• Supervisory or team leader experience highly desirable.
• Flexibility to work evenings, weekends, and major events.

Responsibilities

• Support planning and delivery of bar operations.
• Conduct recruitment, onboarding, and training of teams.
• Champion customer service, supporting revenue growth.

Skills

Leadership skills

Organisational abilities

Customer service

Bar operations knowledge

Job description

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Job Introduction

Assistant Bars Manager

Aston Villa Football Club - Levy UK & Ireland

Role Overview

As Assistant Bars Manager at Aston Villa Football Club, you will support the Bars Manager in delivering an outstanding matchday and event experience across all bar operations at Villa Park. You will help lead large, diverse teams, uphold Levy's high standards of service and compliance, and play a key role in ensuring the smooth, efficient, and profitable delivery of bar services on matchdays, corporate events, and non-matchday functions.

This is an exciting opportunity for a driven hospitality professional looking to take the next step in their leadership journey within one of the UK's most iconic sporting venues.

Key Responsibilities

Operational Delivery

• Support the planning and delivery of all bar operations across matchdays, conferences, events, and private functions.
• Assist in ensuring all bars operate efficiently, safely, and in full compliance with licensing laws, food safety, and health & safety standards.
• Maintain the cleanliness, presentation, and operational readiness of all bar areas and equipment.

Team Leadership

• Support the recruitment, onboarding, training, and development of bar supervisors and frontline teams.
• Lead by example on event days, motivating teams to deliver exceptional guest experiences.
• Assist with the creation of rotas and staffing plans aligned with business needs and labour budgets.

Commercial & Service Excellence

• Champion Levy's guest-first approach, ensuring consistent delivery of exceptional customer service across all bar areas.
• Support revenue growth initiatives including upselling, product promotions, and seasonal activations.
• Assist in monitoring performance metrics and customer feedback, helping to identify improvement opportunities.

Stock & Compliance

• Support stock control processes including ordering, replenishment, deliveries, and waste management.
• Ensure accurate record-keeping and assist in maintaining secure, well-organised stockrooms.
• Follow all procedures relating to licensing, incident management, and responsible alcohol service.

What We’re Looking For

• Experience in a bar, hospitality, or events role - supervisory or team leader experience is highly desirable.
• Strong leadership skills with the ability to motivate and guide teams in a fast-paced environment.
• Great organisational and communication abilities, with a proactive approach to challenges.
• Good working knowledge of bar operations, stock procedures, licensing regulations, and H&S standards.
• Passion for delivering exceptional guest experiences and supporting commercial success.
• Flexibility to work evenings, weekends, major events, and all Aston Villa matchdays.

What We Offer

• A unique opportunity to grow your career within one of the UK's most historic football clubs.
• Competitive pay and performance-related incentives.
• Uniform and meals while on duty.
• Free on-site parking.
• Access to staff discounts and wellbeing benefits.
• Full training and development opportunities through Levy UK & Ireland and Compass Group.
• A supportive, inclusive, and high-performance workplace culture.

About Us

Aston Villa Football Club is built on tradition, ambition, and excellence. At Levy UK & Ireland - the market leader in sports and entertainment hospitality - we are proud to deliver world‑class experiences at Villa Park. From bars to banqueting, our team is driven by passion, innovation, and a commitment to elevating every guest moment.

We celebrate diversity and inclusion at every level. Our teams reflect a wealth of backgrounds, experiences, and perspectives - and we believe these differences fuel our success. Every colleague is valued, respected, and empowered to contribute their best.

As part of Compass Group UK & Ireland, you’ll join a business that makes an impact in over 6,000 venues nationwide. Here, you will have the opportunity to develop your skills, progress your career, and be part of a team where diversity is our strength.

Compass Group UK&I is committed to creating an environment where everyone can be themselves, feel valued, and reach their full potential.