Assistant Analyst, Operations

EBRD; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

An international financial institution in London seeks an Assistant Analyst to manage operational tasks in the banking sector. Responsibilities include executing middle and back office processes, ensuring quality and timeliness, and communicating effectively with various departments. Candidates should possess a university degree or equivalent experience and demonstrate strong customer service orientation, attention to detail, and analytical skills.

Benefits

Varied and engaging work

Inclusive environment

Focus on sustainability and digital transformation

Qualifications

• Experience with banking legal and credit skills.
• Ability to organise, multitask, and prioritise effectively.
• Excellent written and verbal communication in English required.

Responsibilities

• Execute operational processes in middle and back office functions.
• Communicate with relevant departments regarding risks.
• Support the team in operational activities for project portfolios.

Skills

Strong customer service orientation

Attention to detail

Strong analytical skills

Interpersonal skills

Education

University educated or equivalent work experience

Tools

Microsoft Outlook

Microsoft Excel

Summit Frameworks

SAP

SWIFT systems

Job description

Requisition ID

36174

Location

Office Country: United Kingdom

Office City: London

Division

Operations & Service Management

Contract Details

Contract Type: Short Term (09 months)

Posting End Date: 24 / 10 / 2025

Purpose of the Job

The Assistant Analyst is responsible for completing a variety of operational tasks across equivalent middle and back office functions that directly interface with Banking origination portfolio teams and Treasury front office. Day-to-day the team(s) are principally responsible for processing disbursements (and other related transactional activity) across a range of products ensuring that EBRD accurately and timely processes settles and manages Banking / Treasury products in the global markets. Where relevant they will lead changes to legal documentation post signing. Supported and mentored by colleagues the individual will manage a portfolio of basic operations interacting with multiple teams across the Bank including (but is not limited to) Treasury Risk Office of General Counsel (OGC) and broader Corporate Services teams. Where necessary role holders will be expected handle client (borrower) communications on banking matters. The Assistant Analyst will also support other colleagues in the team by managing the project covenant reporting across the wider teams portfolio of deals which includes sharing these documents with external parties who participate in EBRDs projects and performing other tasks to support and learn from experienced team members.

The individual will need to adopt a continuous improvement mindset and will be expected to support and be a part of improving operational processes across the OSM function.

Accountabilities and Responsibilities

Operational Performance

• Execute operational processes across a range of activities in equivalent middle and back office support functions that facilitate the adequate documenting booking funding and monitoring / reconciliation of the Banks products (e.g. disbursing bank funds across a range of product types)
• Deliver outstanding operational performance demonstrated by adherence to established operational metrics timeliness quality and customer satisfaction
• Respond to operational queries in a prompt and timely manner
• Communicate with relevant departments that may have significant implications for projects (or related transactional activity) to ensure that the decision‑makers are aware of the risks involved
• Support the wider team on a variety of tasks associated with the portfolio of projects relating to transactions reporting and data management.
• Where necessary provide additional capacity across OSM to ensure expected service levels are maintained including unanticipated deadlines defined by Banking clients

Operational Standards, Risk Control & Governance

• Be a part of a culture where team members are responsible for the quality of their output ensuring adherence to established quality / assurance targets
• Help support the broader improvement of OSMs control environment
• Ensure that new processes and practices are conducted in line with quality standards applicable policies and relevant legislation

Continuous Improvement

• Be a team player in a department responsible for creating a best in class operational function
• Support the identification and implementation associated with driving improved efficiencies in OSM with a view to enhancing the overall service experience timeliness quality engagement etc.
• Demonstrate self‑awareness of personal and broader operational metrics identifying opportunities to improve (either personally or collectively)

Service Management & Third Party Management

• In delivering day‑to‑day operational activity conform to established service levels and standards
• Where necessary work in a collaborative manner with other colleagues / teams involved in a hybrid service model

Stakeholder Management

• Works collaboratively with colleagues to facilitate operational outcomes that adhere to established service levels
• Positively influences others to help deliver a sustainable operations function
• Proactively works with the Business to identify and manage backlogs guiding them on prioritisation and where necessary conveying wider operational constraints
• Be an ambassador for OSM across other departments by delivering outstanding operational outcomes

Knowledge, Skills, Experience and Qualifications

The individual appointed must have the necessary capability to be able to take on responsibilities associated with the role being able to handle the pressures of the role in a manner appropriate to the Bank. The candidate should have the following :

• University educated or equivalent work experience
• General banking legal and credit skills as well as a basic understanding of treasury and banking products transacted by EBRD
• Strong customer service orientation
• Experience with Summit Frameworks SAP Debt Domain and SWIFT systems considered advantageous
• Strong team player attention to detail strong analytical skills with the ability to organise multi task and prioritise effectively to meet deadlines
• Strong computer skills (Microsoft Outlook Word Excel Power point)
• Experience of being part of a team that has transformed itself utilising continuous improvement techniques would be considered beneficial
• Excellent written and verbal communication in English required. Knowledge of another language would also be considered advantageous
• Must have positive collaborative and solution orientated attitude
• Strong interpersonal skills

What is it like to work at the EBRD

Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation and use your talents to make a real difference to peoples lives and help shape the future of the regions we invest in.

The EBRD environment provides you with

• Varied stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial political public and private sectors across the regions we invest in;
• A working culture that embraces inclusion and celebrates diversity;
• An environment that places sustainability equality and digital transformation at the heart of what we do.

Diversity is one of the Banks core values which are at the heart of everything it does. A diverse workforce with the right knowledge and skills enables connection with our clients brings pioneering ideas energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities cultures and opinions and we aim to sustain and build on this strength. As such the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial ethnic religious and cultural background gender sexual orientation or disabilities. As an inclusive employer we promote flexible working and expecting our employee to attend the office 50% of their working time.

Please note that due to the high volume of applications received we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).

Employment Details

Employment Type: Full Time

Experience: years

Vacancy: 1