Assistant Aftersales Manager

Trust Ford; Wimbledon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK automotive company in Wimbledon is seeking an Assistant Aftersales Manager to support the Aftersales Manager in the Service Department. Responsibilities include leading the team, maximizing resources, and ensuring exceptional customer service. If you're self-motivated and have experience in a main dealer, this could be your next career opportunity with competitive rewards and real advancement potential.

Benefits

Industry leading package

33 days annual leave

Pension Scheme & Life Assurance

Ford Privilege vehicle purchase scheme

Discount on Service, Bodyshop and Parts

1 day volunteer for charity

Cycle to work scheme

Access to Perks at Work discount website

Qualifications

• Experience in a main dealer environment is preferred.
• Track record of delivering exceptional customer experience.
• Strong leadership skills to motivate team members.

Responsibilities

• Assist the Aftersales Manager with personnel and operations.
• Anticipate and identify customer needs.
• Maximize use of all available resources for department efficiency.

Skills

Leadership

Customer service experience

Self-motivation

Team leadership

Tenacity

Job description

We love what we do, we’re proud of our brand and excited for the future.

TrustFord is the largest Ford dealership in Europe and part of the Ford Motor Company. One of the most famous brands in the world, we have a long history to be proud of and a secure and exciting future to look forward to. We love what we do – whether that’s working with incredible cars and vehicles, driving the standard in customer care, or helping our business invest and innovate in new areas.

We have a fantastic opportunity for an Assistant Aftersales Manager to join us. You'll be responsible for assisting the Aftersales Manager with personnel and operations of the Service Department and anticipate and identify customer needs. You'llbe responsible for maximisingthe use of all available resources to ensure the department is run in the most effective manner. You'll be able to make a difference and motivate other team members to achieve their business goals.

• Can you lead by example?
• Have you gained experience in a main dealer?
• Are you self-motivated, committed and tenacious?
• Have you had team leadership experience, and have a proven track record while delivery an exceptional customer experience?

Together with our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress. So if you are looking for a career, please apply online.

In addition to receiving a competitive salary, for the right candidate this position will offer :

• Industry leading package
• 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
• Pension Scheme & Life Assurance
• Ford Privilege vehicle purchase scheme
• Discount on Service, Bodyshop and Parts
• 1 day each year to volunteer for a charity of your choice
• Cycle to work purchase scheme
• Access to Perks at Work discount website