Assistant Aftersales Manager

The Solution Auto; Wimbledon; On-site; GBP 37,000 - 45,000; Full time

Job summary

A leading automotive dealership in Wimbledon is seeking an experienced Assistant Aftersales Manager to join their successful team. In this role, you will support the Aftersales Manager in overseeing daily operations and ensuring exceptional customer service. Ideal candidates will have experience in a main dealership and demonstrate strong leadership skills. The position offers a competitive salary and a comprehensive benefits package including annual leave, pension scheme, and discounts on services.

Benefits

Employee discounts on service and parts

Pension scheme and life assurance

33 days annual leave

Volunteering day off

Cycle to work scheme

Access to perks discount platform

Qualifications

• Experience within a main dealer environment is necessary.
• Ability to lead and motivate a team effectively.
• Strong focus on anticipating customer needs.

Responsibilities

• Support the Aftersales Manager in running the Service Department.
• Maximise the use of available resources for department efficiency.
• Deliver exceptional customer experience consistently.

Skills

Team leadership experience

Customer service excellence

Self-motivated and driven

Job description

Assistant Aftersales Manager

Franchised Motor Dealership - South West London

Our client is looking to appoint an experienced Assistant Aftersales Manager to join their established and successful team.

Package Details

• 37,440 Basic plus bonus
• 45 hours a week, between the hours of 7am to 6pm
• 1 in 4 Saturdays between the hours of 8am to 1pm

This is an excellent opportunity for an Assistant Aftersales Manager who will support the Aftersales Manager in overseeing the people and day-to-day operations of the Service Department. You will play a key role in anticipating and identifying customer needs, maximising the use of available resources, and ensuring the department operates efficiently and effectively. The role also involves motivating and supporting the team to achieve business objectives while consistently delivering an exceptional customer experience.

Ideal Candidate

• Lead by example
• Have previous experience within a main dealer environment
• Be self-motivated, committed, and driven
• Have team leadership experience with a proven track record of success
• Demonstrate a strong focus on customer service excellence

In return, the role offers a competitive salary, structured training and development, genuine job security and clear opportunities for career progression.

Benefits

• Industry-leading rewards package
• 33 days annual leave (including bank holidays), plus an annual leave purchase and sale scheme
• Pension scheme and life assurance
• Manufacturer vehicle purchase scheme
• Discounts on service, bodyshop, and parts
• One paid day per year to volunteer for a charity of your choice
• Cycle to work purchase scheme
• Access to the Perks at Work discount platform

Sound like the role for you? Apply today with an updated CV and we'll have a conversation!

Who are you applying to?

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!

Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.