Assistant Administrator Kent and Medway NHS and Social Care Partnership Trust

Florin Chilian; Dartford; On-site; GBP 22,000 - 26,000; Part time

Job summary

Join a leading mental health care group as an Administrative Assistant. This part-time role at Broadview Reception in Dartford involves greeting visitors, managing calendars, and performing various office duties. Ideal candidates will have strong customer service skills and relevant qualifications. Opportunities for career progression and professional development are available.

Qualifications

• Strong customer service skills.
• GCSEs in Maths and English or equivalent.
• Flexibility around shift patterns.

Responsibilities

• Meeting and greeting visitors, including security checks.
• Maintaining Microsoft Outlook Calendars.
• General office duties like answering calls and photocopying.

Skills

Communication

Customer Service

Organizational Skills

Keyboard Skills

Education

GCSEs in Maths and English

NVQ Level 2/RSA2

Tools

Microsoft Office

Job description

The Forensic Low Secure Mental Health and Learning Disability Administration Team are seeking to recruit an enthusiastic, customer focused, self-motivated Administrative Assistant to join our great reception team, working at Broadview Reception on the Greenacres Site in Dartford.

The Forensic Low Secure Mental Health and Learning Disability Care Group care for men 18+ whose offending behaviour and complex mental health needs require care in a low secure setting.

It will require someone with great communication and customer service skills, be calm and confident in their approach, and who can work effectively with the various demands placed on the reception team. This is a part-time post working on Thursdays and Fridays, but with a flexibility to work other days in the week on adhoc occassions

The role is varied and will incorporate tasks such as:

Meeting and greeting all visitors including, staff, patients, family/carers and external colleagues, including undertaking appropriate security checks, i.e. ID

Perform key checks

Scanning and uploading documentation to clinical records

Maintaining Microsoft Outlook Calendars

General office duties, such as answering the telephone, dealing with queries, signposting, photocopying, laminating, binding

Adhoc tasks as required i.e. maintaining/setting up spreadsheets, typing up minutes

Training other team members on Key security and administration tasks.

Using SBS System to place orders

Collate stationery orders for the wards

Sort post and deliveries

Archive filing

Booking training and arranging meetings

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.

Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.

We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Our strategy

Our mission is what we set out to do every day

We deliver brilliant care through brilliant people

Our vision is where we want to be in the future

To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.

Check out our recruitment videosRecruitment - YouTube

This Assistant Administrator role is based within in the forensic administration team, The successful candidate will work alongside other assistant administrators and with the wider Forensic administration team. We are a friendly and supportive team led by Teresa Utting who will support with training and career development should the successful candidate wish to progress further with their career within the NHS.

The Ideal Candidate Will

Be able to demonstrate how they can work in line with our Trust Values: Caring, Curious, Confident, Inclusive

Enjoy working as a team but equally ok working autonomously with minimal supervision.

Have GCSEs in Maths and English (or equivalent) or NVQ Level 2/RSA2 (or equivalent).

Have an opportunity to develop their knowledge and skills by undertaking an NVQ or further higher education.

Have strong customer service skills.

Have flexibility around shift patterns.

Have a professional and confident manner during both face to face and telephone contact with patients, staff and visitors.

Have excellent organisational skills

Have good keyboard skills and good working knowledge of Microsoft Office

Have the ability to remain calm and professional when faced with sometimes changing and/or challenging situations.

Have an opportunity for career progression within this role.

This advert closes on Thursday 22 May 2025

Proud member of the Disability Confident employer scheme

Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.