Asset Surveyor

Acis Group Limited; Gainsborough CP; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Generous holiday entitlement

Pension contributions

Professional training funded

Volunteer day per year

Paycare health benefits

Acis Perkz discounts

Employee recognition scheme

Cycle to work scheme

Employee Assistance Programme

Professional membership support

Death in service benefit

Job summary

Acis Group Limited is seeking an Assets Surveyor to lead capital investment and planned maintenance across our housing portfolio. You’ll tackle damp and mould issues, liaise with customers and contractors, and drive compliance with safety and quality standards.

The role emphasizes problem solving, proactivity and collaborative working to improve homes and community outcomes. You will participate in budgeting, tendering, and contract management, while supporting the Asset Investment Manager and

Qualifications

• HNC or equivalent required or equivalent construction industry experience.
• Full UK driving licence required.
• Experience managing budgets is essential.
• Knowledge of contract and project management and standard contract types.
• Experience with standard forms of contracts.
• Experience managing contractors.
• Experience producing tenders, specifications, schedules of works and estimates.
• Understanding of Health & Safety practices and delivering accident-free environments.
• Ability to plan and procure works with commercial awareness for value-for-money delivery.
• Resilience working in social housing and delivering measurable improvements.

Responsibilities

• Ensure capital and planned maintenance works are delivered within budget, timescale and quality standards.
• Monitor damp & mould interventions and coordinate with customers/partners for effective asset investment.
• Develop relationships with repairs, maintenance and Neighbourhoods teams for efficient scheduling.
• Investigate and monitor cases to meet statutory response times under relevant housing laws.
• Investigate repairs and property defects under Section 11 of the Landlord and Tenant Act 1985.
• Oversee day-to-day damp and mould works with contractors to ensure delivery.
• Provide technical and general advice to stakeholders and represent the team in meetings.
• Keep data updated accurately and timely across organisational systems.
• Conduct site visits to resolve issues with contractors.
• Address customer, stakeholder and external agency queries and complaints per policies.
• Collaborate with contractors, suppliers and partners to meet targets and address underperformance.
• Support the Asset Investment Manager from strategy through reporting.
• Uphold customer excellence and foster positive team behaviors and new working practices.
• Prepare tenders, specifications, work descriptions, drawings, cost estimates and schedules.
• Check and certify documentation including interim/final accounts as needed.
• Assist with insurance and disrepair claims management.
• Stay informed on new technologies and best practices in asset management.

Skills

Driving licence

Budget management

Contract management

Tendering & estimating

Health & safety

Commercial awareness

Relationship building

Problem solving

Organisational skills

Resilience

Education

HNC or equivalent

Job description

Love helping people thrive while making homes safer and better? This could be the role for you.

As an Assets Surveyor, you'll play a vital role in improving our customers' homes and their everyday experience. From leading investment and planned maintenance projects to tackling damp and mould, resolving property issues and ensuring compliance with Awaab's Law, you'll be at the heart of delivering safe, high-quality homes. Working closely with customers, contractors and colleagues across the business, you'll build strong relationships, solve problems and drive positive outcomes. We're looking for someone who combines strong technical expertise with genuine care for people, someone who is proactive, collaborative and passionate about making a real difference. If you enjoy variety, take pride in delivering excellent service, and want to help shape homes and communities for the better, we'd love to hear from you

As an Assets Surveyor, a typical day might include:

• - Ensuring that all Capital and planned maintenance works are delivered within agreed budget, timescale and quality standards
• - Monitoring and supporting proactive and reactive damp and mould interventions through the provision of professional technical services and close working with customers and partners to ensure that asset investment programmes contribute to the effective implementation of the objectives outlined in the corporate Safer Homes Policy.
• - Developing effective working relationships with the in-house repairs and maintenance and Neighbourhoods teams to ensure services are scheduled as efficiently as possible.
• - Investigation and monitoring of cases to ensure the Housing Association meets statutory response times and obligations under Awaab's Law.
• - Investigate repairs and property defects claims under Section 11 of the Landlord and Tenant Act 1985.
• - Monitoring the day-to-day operation of damp and mould works, working closely with the contractor to ensure the effective delivery of the programme.
• - Providing technical and general advice to all stakeholders, both internally and externally and representing the team at working groups and meetings.
• - Ensuring organisational systems are updated with accurate and quality-based data in a timely manner.
• - Undertaking site visits to premises across the organisation’s geographical areas to resolve issues with contractors or others affecting performance.
• - Dealing with and resolving customer, stakeholder and external agencies issues, queries, and complaints in line with our policies.
• - Working with contractors, suppliers, stakeholders, and partners to ensure targets are met and corrective action is taken to address underperformance.
• - Supporting the Asset Investment Manager in all facets and requirements from strategy through to reporting
• - Ensuring the highest standard of customer excellence by taking responsibility for team behaviours and performance. Implementing and embedding new working practices that enhance the services and the customer experience.
• - Preparing documentation, tenders, specifications, descriptions of work, drawings, estimates, costs, schedules etc. as required to ensure that works are carried out correctly and in timescale.
• - Checking and certifying all documentation including interim and final accounts as appropriate.
• - Assisting with the management and resolution of insurance and disrepair claims.
• - Actively researching and keeping up to date knowledge of new technologies, design and specifications, best practice, value for money and legislation for all relevant asset management areas.

The must haves:

• - HNC or equivalent or relevant experience within the construction industry.
• - Current full UK driving licence.
• - Experience of successfully managing budgets.
• - A working knowledge of contract or project management and standard contracttypes.
• - Experience of using standard forms of contracts.
• - Experience of successfully managing contractors.
• - Experience of producing tenders, specification, schedule of works and estimates.
• - An understanding of practical Health & Safety practices and evidence of delivering accident-free environments
• - The ability to plan and procure works as and when required to deliver organisational targets whilst ensuring a commercial awareness so as to maximise efficiency and value for money.
• - Resilience. Working in social housing is a challenging but rewarding career, you’ll be helping to bring real change to our customer’s lives.

The added extras:

• - You’ll be able to adopt a proactive approach to improve service delivery including creating specifications in which to drive improvements and maximise value for money across all services.
• - You can prepare deed or conveyance plans and surveys in respect of Right to Buy or Right to Acquire applications.
• - You can identify trends in underperformance, take action and produce reports or action plan to address including timescales.
• - Be a role model for Health and Safety – looking out for your safety and those of others and never being afraid to challenge unsafe practices.
• - You’ll be adept at change, having got hands on experience living and breathing new ways of working and knowing how to bring your colleagues along for the experience

Being part of the Acis team, you’ll get:

• - Generous holiday entitlement – 25 days annual leave rising by 1 per year to a max of 30 plus bank holidays
• - Pension contributions up to 10%
• - The opportunity to undertake professional training, funded by us.
• - One days paid leave a year for volunteering work (in addition to your Annual leave entitlement)
• - Staff benefits with Paycare – A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more
• - Benefits with Acis Perkz – a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more!
• - Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers
• - Long service awards for our loyal employees
• - Cycle to work scheme
• - Employee Assistance Programme to give you confidential advice and support, when you need it
• - Professional membership subscription to support your continuous professional development
• - Death in service benefit as part of our pension scheme

Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we’re happy to discuss flexible working options with the successful candidate in addition to any aid with interviewing that you might need