Asset Helpdesk Coordinator

Westmorland and Furness Council; England; On-site; GBP 22,000 - 28,000; Full time

Job summary

A local council in the United Kingdom is seeking a Helpdesk Assistant to work within the Corporate Asset Team. The successful candidate will provide high-quality customer service and manage maintenance requests effectively. Key responsibilities include logging tasks, liaising with contractors, and ensuring compliance with safety standards. Applicants should possess strong communication skills and relevant experience in customer service. The role offers benefits including a competitive pension scheme and enhanced annual leave.

Benefits

Competitive pension scheme

Enhanced annual leave

Various perks and discounts

Qualifications

• Experience in providing electronic and telephone helpdesk services.
• Ability to engage with customers on maintenance issues.
• Skilled in liaising with contractors and ensuring compliance.

Responsibilities

• Deliver high-quality customer service.
• Log maintenance tasks and issue instructions.
• Liaise with contractors for maintenance compliance.

Skills

Strong communication skills

Customer service experience

People management skills

Job description

A local council in the United Kingdom is seeking a Helpdesk Assistant to work within the Corporate Asset Team. The successful candidate will provide high-quality customer service and manage maintenance requests effectively. Key responsibilities include logging tasks, liaising with contractors, and ensuring compliance with safety standards. Applicants should possess strong communication skills and relevant experience in customer service. The role offers benefits including a competitive pension scheme and enhanced annual leave.