Assessor

Kiwa; Dunstable; Remote; GBP 60,000 - 80,000; Full time

Job summary

A global leader in assurance services is seeking a Regional Assessor to conduct assessments of clients' management systems. This remote role requires a UK driving licence and knowledge of management standards. Strong communication and customer service skills are essential. The position offers competitive compensation and generous benefits, including a company car and enhanced annual leave.

Benefits

Competitive compensation

Company Car

Generous Annual Leave

Private Medical Insurance

Enhanced Pension Contributions

Life Assurance

Home Office Allowance

Qualifications

• Professionally qualified to carry out management system visits to a variety of standards.
• Demonstrable knowledge of relevant management standards.
• Flexibility to work away from designated workplace.

Responsibilities

• Assess clients' management systems for compliance with accreditation standards.
• Perform management systems assessments and surveillance visits.
• Prepare visit reports and provide professional advice.

Skills

Knowledge and experience of carrying out audits / assessments

Ability to assess against more than one management standard

Strong technical background in required area assessed

Excellent communication skills

Proven interpersonal and report writing skills

Current UK driving licence

Excellent Customer service skills

Job description

Job Summary

NQA is looking to hire a Regional Assessor to join their team. The role is to undertake visits to NQA clients in accordance with work schedules in an efficient and professional manner within the scope of accreditation. This is a remote role with frequent travel. NQA's story began in the UK in 1988. National Quality Assurance, known as NQA, was formed by NICEIC to ensure that the UK marketplace adopted the best practice of management systems. Fast forward to 2025, and NQA is now part of Kiwa, a global leader in assurance, testing, inspection, and certification (TIC) services across a wide range of products, materials, processes, and services. You can read more about NQA here: https://www.nqa.com/about-us

About the role

• To assess a client’s documented management system to ensure compliance with recognized accreditation standards
• To perform management systems assessments and surveillance visits in a timely manner in accordance with the visit schedule
• To arrange and attend client visits in a timely manner and give appropriate feedback to the client
• To prepare and submit a visit report to the Customer Operations Department including recommendations regarding the issue and withdrawal of certificates
• To provide professional advice to Customer Operations Staff.
• To ensure that stage 1 and 2 assessments, surveillance activities and recertification visits comply with the requirements of the Management Systems Manual
• To comply with the requirements of the Health and Safety policy and manage risk within their area of the business
• To undertake any other duties as appropriate within their competence, as required by their Head of Unit from time to time.

Do you have what it takes?

Assessors are professionally qualified in accordance with NQA requirements to carry out management system visits to a wide range of management systems standards in the fields of environment, quality, health and safety, automotive, aerospace, information security, etc.

Essential:

• Knowledge and experience of carrying out audits / assessments
• Ability to assess against more than one management standard
• Strong technical background in required area you will be assessing
• Demonstrable knowledge of relevant management standards
• Health & Safety background
• Excellent communication skills
• Proven interpersonal and report writing skills
• Excellent IT skills
• Flexibility to work away from designated workplace
• Current UK driving licence
• Flexible approach with the ability to accept change
• Excellent Customer service skills – can recognise customers’ needs and strives to provide the best level of customer service

Desirable:

• Broad knowledge and practical experience of third party accreditation
• Current IRCA/IEMA registration

What can you expect from us in return?

• Competitive for the TIC industry – depending on experience
• Company Car
• Generous Annual Leave – Starting at 25 days plus Bank Holidays, increased entitlement with length of service
• 35 hours per week - Monday to Friday
• Private Medical Insurance
• Enhanced Family Leave – Enhanced maternity, adoption, and shared parental leave with 6 months full pay, plus 3 weeks full pay for paternity leave
• Long service rewards
• Salary Reviews
• Field Bonus Scheme
• Enhanced Pension Contributions
• Life Assurance – 4x your annual salary
• Cycle Loan Scheme
• Electric Power Point Loan
• Free eye tests and contribution towards glasses
• Home Office Allowance(field team)
• Welcome Pack – Filled with company-branded goodies to kickstart your journey with us

At Kiwa, we deliver results driven by our core values: Ambitious, Reliable, and Engaged the principles that guide how we work with colleagues, customers, and everyone we encounter. We are committed to fostering personal development, encouraging you to be ambitious, explore new ideas, and contribute to making the world a safer, more sustainable place. Here, you’ll thrive in a dynamic environment with ample opportunities for growth and self-development.

As an equal opportunity employer, Kiwa celebrates diversity and is dedicated to building an inclusive, supportive workplace. We embrace flexibility in hiring talented individuals from all backgrounds globally, ensuring a work environment free from prejudice, discrimination, and intimidation. Inclusivity and equality are core to who we are, and we uphold these values without exception.

If you have any questions about this role and would like to speak a member of the NQA HR Team, please email: [e-mail]