Assessment & Engagement Worker

Recovery Focus; North East; On-site; GBP 25,000 - 33,000; Full time

Job summary

A leading mental health and social support charity in the UK seeks an Assessment and Engagement Worker to deliver collaborative assessments and interventions for substance misusers. The ideal candidate should have NVQ Level 3 in Health & Social Care or equivalent and experience in this field. The role involves managing caseloads and facilitating access to recovery resources. Join a dynamic team committed to making a real difference in people's lives and enjoy a comprehensive benefits package including annual leave and professional fee reimbursement.

Benefits

27 days’ annual leave

Pension scheme with employer contribution

Life assurance

Enhanced sick pay and family-friendly pay

Professional fee reimbursement

Employee Assistance Programme

Recognition and long service awards

Cycle to Work scheme

Discounts via Blue Light Card

Qualifications

• 2 years or more of relevant experience in health and social care.

Responsibilities

• Carry out assessments for substance misusers.
• Manage an agreed service user caseload.
• Facilitate access to treatment and resources.

Skills

Proficient in Microsoft Outlook Office programmes

Education

NVQ Level 3 in Health & Social Care or equivalent

Job description

Assessment and Engagement Worker / Reconnect to Health

Location : HMP Durham Old Elvet Durham, DH3 1HU

Working Hours : Monday to Friday 37 hours per week

Contract Type : Permanent

Salary : £25,110-£32,090

Make a real difference in your community

Are you passionate about helping others live safer, healthier and more independent lives?

Join Waythrough , one of the UK’s leading mental health and social support charities, and make a lasting impact every day.

About the Role

To work as part of a team to provide collaborative assessment and interventions to substance misusers (drug and alcohol) across all stages of recovery, from assessment and engagement through to sustained recovery

What You’ll Do

• Work in partnership to carry out assessments and deliver drug and alcohol recovery interventions to enable individual service user progression from engagement, through structured treatment to sustained recovery
• Manage an agreed service user caseload, reviewing on-going care and treatment and liaising closely with the full range of partners, as well as family members and significant others when appropriate.
• Facilitate service user access to treatment, assets and resources to increase recovery capital, supporting service users and their loved ones to achieve and sustain recovery goals

To Succeed in This Role, You’ll Need :

• NVQ Level 3 in Health & Social Care (or above or equivalent) or willingness to complete a Level 3 qualification with 2 years or more of relevant experience.
• Proficient in Microsoft Outlook Office programmes

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

We’re in the process of integrating systems and processes across our newly merged organisation. That means some roles may still be branded ‘Humankind’ or appear on our partners’ job sites (such as Richmond Fellowship or Aquarius). This is a temporary step while we complete our transition.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package :

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our & portals
• £500 bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and Accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities — especially those with lived experience of the issues we support.

If you need adjustments or support to apply, please email .

How to Apply

If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via Company Website’ to view the full job description and submit your application.