Assertive Outreach Clinical Team Manager

Navigo; Grimsby; Hybrid; GBP 49,000 - 57,000; Full time

Job summary

Navigo in Grimsby is seeking an Assertive Outreach Clinical Team Manager to lead the Assertive Outreach Team, providing clinical and managerial leadership to deliver high-quality care to people with complex mental health needs.

The post involves live supervision, development of staff, advocacy, and collaboration across services to improve outcomes, aligned with national guidelines.

Qualifications

• Experience leading an Assertive Outreach or similar mental health team.
• Proven ability to supervise clinical staff and provide live supervision.
• Strong commitment to person-centred care and quality standards.
• Knowledge of Mental Health legislation and governance.

Responsibilities

• Provide clinical and managerial leadership for the Assertive Outreach Team.
• Lead on engagement pathways and complex caseloads.
• Support staff through supervision and professional development.
• Ensure delivery of high-quality care in line with national guidance.
• Represent Navigo locally, regionally and nationally.

Skills

Multidisciplinary teamwork

Assertive engagement

Clinical leadership

Risk assessment

Staff development

Education

Registered Nurse/OT/SW/AHP

Job description

Assertive Outreach Clinical Team Manager

We are looking for anexceptional Clinical Team Manager to lead our Assertive Outreach Team. This isan opportunity for a confident, dynamic and compassionate leader who caninspire a highly skilled multidisciplinary team and make a genuine differencefor people with some of the most complex mental health needs in our community.

We are looking for someone whois curious, dynamic and ambitious, who will support excellent clinicalpractice, challenge the system when things could be better and help shape thecontinued development of Assertive Outreach.

If you thrive onproblem-solving, value strong relationships and want the freedom to lead,innovate and influence, then we would really like to hear from you.

Main duties of the job

You will provide clinical andmanagerial leadership to the Assertive Outreach Team, holding a small butcomplex caseload while providing live supervision, guidance and support toclinical staff. You will promote high-quality practice, deliver psychosocialinterventions and lead the implementation of relevant recommendations arisingfrom the CQC Special Review of Nottinghamshire Mental Health Services.

We are looking for someone whois kind, compassionate and organised, with resilience and a good sense ofhumour. You will build strong therapeutic relationships with people who can attimes be challenging to engage, but with whom the work can be incrediblyrewarding.

You will alsorepresent Assertive Outreach locally, regionally and nationally, acting as apassionate advocate for both the team and the Assertive Outreach model.

About us

Hello!

Weare Navigo. We look after North East Lincolnshire's mental health andwell-being, an award-winning social enterprise that provides mental healthservices to the NHS and beyond.

Thewhole basis of our work is to deliver services that we would be happy for ourown family to use.

Weoffer a range of mental health services, including acute and communityfacilities as well as specialist support such as outstanding older adultsinpatient services, rehabilitation and recovery community mental health and anoutstanding specialist eating disorder facility.

Rankedas one of the top UK companies to work for, we feature in the Best Companiestop 100 large company list.

Asa social enterprise, we do things a little bit differently and have alsodeveloped income-generating commercially viable businesses that providetraining, education and employment opportunities including Grimsby GardenCentre.

Workingat Navigo is not like working anywhere else. Lots of places say that, but wereally mean it.

Welike to work with forward-thinking people who want to make a difference.

Comeand Join us !

Job responsibilities

The postholder will be responsible for the development and implementation of theday-to-day Clinical leadership of the Assertive Outreach Team which providescare and treatment to Service Users across all five Primary Care Networkswithin North East Lincolnshire.

You will beexpected to lead on assertive engagement pathway for the team and be aclinical expert for the wider communitymental health services.

You will beexpected to advocate for and support Service Users who struggle to engage withmainstream services and support other team leads to ensure other servicesunderstand the needs of this service user group.

You willoffer clinical leadership, ensuring the maintenance and promotion of highstandards of person-centred care for service users as well as assisting withthe development of staff within the team.

You will beexpected to maintain, monitor and facilitate the delivery of a high-qualityMental Health Service in the most efficient and effective manner withinexisting constraints.

You will beexpected to provide strong professional/managerial and clinical leadership tothe Multi-disciplinary Team.

You will beexpected to provide strong leadership in respect of developing excellence inpractice, ensuring that robust practice and personal development initiativesare available.

You will beexpected to ensure national standards and local guidelines, policies and carepathways relating to care, and treatment are effectively delivered for thepromotion and delivery of quality services.

You will beexpected to promote and ensure service users and carers are fully involved inthe services they receive.

You will beexpected to support good quality care, by ensuring the highest standard ofenvironment is provided, in line with National Guidance and local servicespecification.

You will beexpected to support and provide co-ordinated and integrated care, by ensuringeffective working relationships exist between the services.

You will beexpected to take the lead role in the promotion and implementation ofperson-centred care.

You will beexpected to ensure the care offered is at the level each one of us would wantour own family to receive.

You will beexpected to hold a small caseload of the most complex Service Users and supportstaff with Joint working and live supervision.

To workacross North East Lincolnshire providing mental health advice and leadershipbased on an agreed operational policy and evidence based practice.

To assist indeveloping and evaluation of models of care to enable effective communicationand to facilitate best practice taking into account available resources.

Participatein multi-disciplinary team meetings, meetings associated with the MentalCapacity Act/Mental Health Act/Continuing Healthcare and team meetings.

To monitor,evaluate and ensure maintenance of the highest achievable standards of care.

Coordinatetransfer or referral of service users to other teams or services whererequired.

Prioritise,plan and coordinate own workload and activities in line with the changing needsof the team and service. This includes planning and monitoring clientmedication needs, making appointments for clients, conducting assessments,managing emergencies and enquiries, responding to crisis work within individual caseload, ensuring patient records are up to date and supportingcolleagues on a daily basis.

Have theability to work independently and to be able to resolve complex professionalproblems.

Crisisresponse to other staffs service users in the event of key workers absence,and delegation from manager.

To lead inthe implementation of effective clinical and managerial supervision across theservice in line with the organisations supervision policy.

Assess skillmix and identify areas of development within the Team.

Participatein the continued development of a comprehensive Risk Assessment and Managementstrategy for the service.

Provideprofessional support to staff by devising and implementing a framework forcritical incident analysis and de-brief.

To provideand set up appropriate clinical training for staff across the Team.

To cover andrepresent the Senior Operations Manager in their absence as needed.

To be apositive team member, act as a role model for all staff grades and to questionconcerns in a direct and responsible manner.

To ensurethat all staff participate in a programme of PDR in line with Navigo policy.

To ensurethat the actions and interventions of all staff are in accordance with relevantprofessional codes of conduct, the Mental Health Act (1983), the Mental HealthAct Code of Practice and the Mental Capacity Act (2005)

Towork with and support the Senior Operational Manager with sound financialapproaches to finances and budgets.

Additional Criteria

• Ability to work unsupervised and deal with crisis situations.

Experience

• Multi-disciplinary working with people with complex needs associated with Psychosis.
• Experience of assertive engagement with people who are reluctant to engage or disengage from services.
• Experience of complex risk formulation and management.
• Experience of managing competing clinical priorities and making autonomous decisions in situations of uncertainty and complexity.
• Experience of service development, quality improvement and/or change management.
• Experience of change management.

Knowledge

• Understanding of current national guidance relating to Intensive and Assertive Community Mental Health Care.
• Awareness of clinical governance and quality assurance issues as they relate to mental health
• Good knowledge of psychosis and engagement with commitment to evidence-based practice
• Ability to demonstrate an understanding of the principles and values of clinical supervision
• Knowledge and experience of research or audit.

Qualifications

• Registered Nurse/Occupational Therapist/Social Worker/AHP
• Willingness to undertake additional CPD as required by the Senior Operation Manager

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Assistant Director of Community Mental Health

£49,387 to £56,515 a yearPay dependant on experience