Aspiring General Manager: Lead Guest Experience & Team Growth

The Evolv Collection; Birmingham; On-site; GBP 48,000 - 60,000; Full time

Benefits offered by this job

Restaurant discount 50%

Salary stream access

Employee assistance program

Employee of the Month

Training platform Evolv Edge

Holiday entitlement increases

Volunteer day

Refer a friend scheme

Job summary

The Evolv Collection, home to 24 Stories in Birmingham, seeks an energetic Assistant General Manager for our premium dining venue. You will lead the team to deliver exceptional guest experiences, supervise service standards, and support daily operations within a luxury setting.

This role emphasizes people development, financial awareness, and readiness to progress toward General Manager, while embodying our culture of excellence and guest-first service.

Qualifications

• Dynamic and customer-focused leadership required for a high-volume dining venue.
• Assist in implementing growth strategies and financial oversight.
• Ambitious candidates seeking career progression to General Manager.

Responsibilities

• Lead guest satisfaction initiatives and maintain service standards.
• Nurture and develop front-of-house teams to deliver exceptional dining experiences.
• Support the General Manager with daily operations and financial planning.
• Contribute to growth strategies and training programs for staff excellence.
• Act as a positive ambassador promoting diversity and inclusion.

Skills

Leadership

Customer-centric

Financial management

Team development

Job description

The Evolv Collection, home to 24 Stories in Birmingham, seeks an energetic Assistant General Manager for our premium dining venue. You will lead the team to deliver exceptional guest experiences, supervise service standards, and support daily operations within a luxury setting.

This role emphasizes people development, financial awareness, and readiness to progress toward General Manager, while embodying our culture of excellence and guest-first service.