Aspiring Café Manager: Lead Operations & Service

Chartwells Independent; Woking; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hospitality provider is seeking an experienced Assistant Café Manager to join their team at RHS Garden Wisley, in Woking. In this role, you will support the Cafe Manager in managing daily operations, staff training, and ensuring compliance with health regulations, while fostering a positive team environment. The ideal candidate will have supervisory experience in hospitality and excellent customer service skills. The position offers competitive benefits including 20 days annual leave, free meals on duty, and wellness programs.

Benefits

20 days annual leave plus bank holidays

Free meals on duty

Free on-site parking

Exclusive travel discounts

Access to wellness, mindfulness, and fitness classes

Digital GP services

Up to 44% off cinema tickets

Contributory pension scheme

Career Pathways and MyLearning development programmes

Qualifications

• Previous experience supervising frontline teams within a similar environment.
• Outstanding communication skills with guests, staff, and the client.
• Ability to maintain a positive attitude under pressure.

Responsibilities

• Ensure all deliveries are checked and stored promptly and correctly.
• Supervising a team within the café.
• Complying with Food Handling & Hygiene standards.

Skills

Supervising frontline teams

Communication skills

Customer service focus

Team player attitude

Ability to work under pressure

Job description

A leading hospitality provider is seeking an experienced Assistant Café Manager to join their team at RHS Garden Wisley, in Woking. In this role, you will support the Cafe Manager in managing daily operations, staff training, and ensuring compliance with health regulations, while fostering a positive team environment. The ideal candidate will have supervisory experience in hospitality and excellent customer service skills. The position offers competitive benefits including 20 days annual leave, free meals on duty, and wellness programs.