ASB & Community Safety Officer — Hybrid (Boston)

IRIS Recruitment; Boston; Hybrid; GBP 38,000; Full time

Job summary

A community-focused organization is seeking a Community Safety Officer in Boston to enhance community safety and manage cases of Anti-Social Behaviour. This role entails proactive engagement with local stakeholders, case management, and legislative compliance. The ideal candidate will have relevant qualifications, strong relationship-building skills, and a commitment to safeguarding and inclusion. A full UK driving license and DBS clearance are mandatory. This permanent, full-time position follows a hybrid work model, with a weekly presence in the Boston office.

Qualifications

• CIH Level 2 – already achieved, working towards or willing to do so.
• Good knowledge and experience overseeing complex ASB & Community Safety case management.
• Good knowledge of Tenancy Enforcement and the tools and powers of the ASB AND Crime and policing Act 2014.
• Up to date knowledge of the regulatory environment.
• Experience of building positive relationships with Local Authority partners and other key stakeholders.
• Able to use housing systems effectively.
• Ability to manage a team.
• Ability to remain calm and focused under pressure, with the capacity to navigate complex challenges.
• Able to travel around a large geographical area as required.
• A full UK driving license is essential for this role.
• DBS clearance is required for this role.

Responsibilities

• Own a case load of ASB and community safety cases, ensuring timely, proportionate and legally compliant responses.
• Complete full case management, including proportionality assessments and preparation should any legal action be required.
• Understand and work towards regional performance against KPI's, service standards and customer satisfaction measures.
• Build and maintain effective relationships with local statutory officers in a designated area.
• Attend multi-agency forums, for example MARAC and Community Safety Partnerships in person if possible.
• Engage with customers to gather intelligence, build trust, and co-produce local safety initiatives for more complex case management.
• Ensure compliance with policies and procedures.
• Maintain detailed knowledge of anti-social behaviour best practice and legislation.
• Champion a culture of safeguarding, inclusion, and customer empowerment.

Job description

A community-focused organization is seeking a Community Safety Officer in Boston to enhance community safety and manage cases of Anti-Social Behaviour. This role entails proactive engagement with local stakeholders, case management, and legislative compliance. The ideal candidate will have relevant qualifications, strong relationship-building skills, and a commitment to safeguarding and inclusion. A full UK driving license and DBS clearance are mandatory. This permanent, full-time position follows a hybrid work model, with a weekly presence in the Boston office.