ARRS Pharmacy Technician

NHS Jobs; Dereham; On-site; GBP 42,000 - 58,000; Full time

Job summary

Norfolk Community Health and Care NHS Trust is seeking a Practice Pharmacist to support medicines management, process repeat prescriptions, and help optimise prescribing quality within primary care networks. The role emphasises patient safety and effective collaboration with GP teams, community pharmacies, hospitals and care homes.

You will maintain patient records in the clinical system, perform medication reconciliation, contribute to prescribing audits and quality improvement, and ensure GDPR

Qualifications

• Maintains registration with the General Pharmaceutical Council (GPhC).
• Participates in mandatory and role-specific training.
• Maintains Continuing Professional Development (CPD).
• Work within the scope of competence and seek advice when appropriate.
• Comply with practice policies, procedures and professional standards.

Responsibilities

• Medicines management process and manage repeat prescription requests in accordance with practice protocols.
• Undertake medication reconciliation following hospital discharge and outpatient appointments.
• Support medicines optimisation to improve prescribing quality and patient safety.
• Identify prescribing issues and refer complex clinical matters to the GP or Clinical Pharmacist.
• Assist with medication monitoring programmes and ensure patients receive appropriate reviews.
• Liaise with community pharmacies, hospitals and care homes regarding medication queries.
• Resolve prescription queries from patients, community pharmacies and other external healthcare professionals.
• Support the management of acute and repeat prescribing systems.
• Monitor high-risk medicines in accordance with practice protocols.
• Monitor medication within TAG Guidelines and Shared Care Guidelines where required.
• Assist in reducing medicines waste and promoting cost-effective prescribing.

Skills

Medicines management

Patient communication

Quality improvement

Significant Event Analysis

Documentation

Education

GPhC registration

Job description

Key Responsibilities

• Medicines Management Process and manage repeat prescription requests in accordance with practice protocols.
• Undertake medication reconciliation following hospital discharge and outpatient appointments.
• Support medicines optimisation to improve prescribing quality and patient safety.
• Identify prescribing issues and refer complex clinical matters to the GP or Clinical Pharmacist.
• Assist with medication monitoring programmes and ensure patients receive appropriate reviews.
• Liaise with community pharmacies, hospitals and care homes regarding medication queries.

Prescription Management

• Resolve prescription queries from patients, community pharmacies and other external healthcare professionals.
• Support the management of acute and repeat prescribing systems.
• Monitor high-risk medicines in accordance with practice protocols.
• Monitor medication within TAG Guidelines and Shared Care Guidelines where required.
• Assist in reducing medicines waste and promoting cost-effective prescribing.

Patient Care

• Communicate effectively with patients regarding medication-related queries within the scope of the role.
• Provide advice on medication use where appropriate and refer complex issues to a clinician.
• Support patients in understanding changes to their medication following hospital discharge or clinical review.

Clinical Administration

• Maintain accurate and up-to-date patient records using the clinical system.
• Code clinical information accurately.
• Support the implementation of prescribing alerts, recalls and medication safety initiatives.

Quality Improvement

• Participate in prescribing audits and quality improvement projects.
• Contribute to Significant Event Analysis (SEA) and learning activities where appropriate.
• Assist with achieving Quality and Outcomes Framework (QOF) and Enhanced Service targets where relevant.

Communication

• Develop effective working relationships with the PCN and practice staff.
• Attend team meetings as required.
• Escalate concerns regarding medication safety promptly to the appropriate clinician.

Information Governance

• Maintain patient confidentiality at all times.
• Comply with GDPR, NHS Information Governance requirements and practice policies.
• Ensure accurate documentation within the clinical record.

Professional Responsibilities

• Maintain registration with the General Pharmaceutical Council (GPhC).
• Undertake mandatory and role-specific training.
• Maintain Continuing Professional Development (CPD).
• Work within the scope of competence and seek advice where appropriate.
• Comply with all practice policies, procedures and professional standards.

General

• Other duties/holiday cover that may be required appropriate to the level and nature of the post.
• Responsibility for the creation and updating of procedures notes for all tasks within the role.
• Proactively work to review process and implement improvements where possible.
• To be proficient at prioritising and organising workload Contribute to own supervision, development, and appraisal systems in line with Practice requirements.
• To undertake any training as deemed as necessary to carry out the full requirements of the post.
• The Partners of the Practice retain the right to amend the Job Description in consultation with the post holder, and any agreed changes will be notified in writing within a month of any agreement. To liaise with patients, the public and other professionals as necessary.

Norfolk Community Health and Care NHS Trust