Arrivals - Sales Assistant

WHSmith Travel; Horley; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Salary

Pension scheme

Cycle to work

Paid annual leave

Employee discounts

Deals with retail partners

Employee Assistance Programme

Job summary

WHSmith Travel in Horley is recruiting two part-time Sales Assistants to provide excellent customer service in our airport-focused stores. Shifts run from 5am to 1pm, offering 15 hours per week or 22.5 hours per week. The role involves stock replenishment and creating inviting store displays to meet customer needs.

We value teamwork, strong communication, and flexible progress toward high standards. Airport-related requirements include 5 years of references, a CRB check, and photographic ID as

Qualifications

• Passion for delivering an exceptional in-store experience.
• Confident communication within a team.
• Motivated to achieve high standards and results.
• Able to adapt to company requirements and goals.

Responsibilities

• Deliver exceptional customer service to all customers.
• Carry out stock replenishment and keep store areas tidy and inviting.
• Meet high standards of display and visual merchandising to help customers find items.
• Be part of a team and support colleagues.

Skills

Customer service

Communication

Teamwork

Job description

As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us. We are looking for 2 part time colleagues 15hrs a week and 22.5hrs a week 5am till 1pm.

Airport Requirements:

• 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
• Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
• Photographic ID i.e. passport or UK Driving Licence

What being a Sales Assistant is all about:

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

What our Stores would love to see:

• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

How we reward our teams:

• salary
• pension scheme
• cycle to work scheme
• paid annual leave
• employee discounts
• deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
• Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

About us:

WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.