Argos District Manager

Sainsbury's Supermarkets Ltd; Greater London; Hybrid; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Discount card

Private Healthcare

Annual Bonus Scheme

Generous holiday entitlement

Shopping discounts

Family leave

Pension

Share schemes

Wellbeing support

Flexibility

Job summary

Argos is seeking a District Manager to lead ~16 Store Managers across London and surrounding areas, providing daily coaching and operational guidance to drive performance. The role combines field-based leadership with remote support, focusing on customer experience and KPI delivery.

You will champion operational excellence, ensure process compliance, and play a key role in shaping how we serve customers while balancing field activity and store visits.

Qualifications

• Essential Criteria: customer service focus and placing the customer at the heart of decisions.
• Demonstrates impact on KPIs and business performance.
• Importance of building relationships and prioritisation for best results.
• Experience in managing ER cases; ability to lead managers, remotely is advantageous.

Responsibilities

• Lead teams of around 16 Store Managers and be the operational expert.
• Provide hands-on support and daily coaching to boost performance and KPIs.
• Work as a field-based leader with on-site presence and remote coaching as needed.

Skills

Customer focus

Team leadership

KPI management

Coaching

Relationship building

Job description

Salary: From £50,000
Location: London Store Support Centre - Field Based and Home, London, EC1M 6HA
Hours: Full time
Contract type: Permanent
Business area: Argos
Closing date: 25 September 2026
Requisition ID: 400080831

Availability Window
Field based, 1-day work from home. 1 in 4 weekend working pattern.

At Argos, we’re a digital-led UK retailer that keeps pushing boundaries to meet every generation with what they want, how and when they want it. As a market leader in general merchandise, serving millions of customers through our website, app, same-day delivery and Click & Collect services, we offer real opportunities to learn, grow and shape your career. With roles spanning Commercial, Buying, Merchandising, Design and Supply Chain, through to Digital, Operations, Customer Experience, Marketing, and People and Transformation , you will work with brilliant colleagues and directly shape how we serve our customers every day. From enabling inspiring choice across our owned brands, including Habitat, Chad Valley and Bush, alongside the world’s biggest brands like Apple, Lego, Xbox and Samsung, to making shopping effortlessly convenient, championing trusted value and accelerating our strategy - Argos is an exciting place to build your future.

Managing in Argos

Argos has strong foundations – a leader in multi-channel retailing, huge customer reach and some of the best global and own brands. It’s a well loved business and throughout our 51 year history, we have evolved and adapted to meet the changes in the way our customers shop and what they’re looking for from us. We’re now on a journey to unleash and transform Argos. That means going faster, being more focused and being more ambitious than ever before. If you’re passionate about customers then this is the place to be as our number one commitment is to make the moments that matter to them unforgettably easy. By joining our leadership team you’ll have the opportunity to do just that.

About the role:

The District Manager is a brand new role. They will lead teams of around 16 Store Managers. and be the operational experts within the Argos business, providing hands-on support and daily coaching opportunities to boost business performance and achieve store KPIs. Although a field based role we expect our District Managers to be in their shops, operating on-the-ground to drive performance in their teams, championing operational excellence and ensuring process compliance, everything they do is around making every Argos experience a brilliant one for our customers.

Essential Criteria (When submitting your application please attach a CV which demonstrates you meet these criteria):

• Demonstrates a focus on customer service, putting the customer at the heart of key decisions.
• Demonstrates success in having had a positive influence on KPIs and business performance.
• Demonstrates the importance of building relationships.
• Understands the importance of prioritisation to generate the most successful results.
• Experience in managing ER cases.

A proven ability to lead teams of managers, experience doing this remotely would be advantageous. With a key focus on coaching and development.

What we offer:

We truly value our colleagues and provide a market-leading benefits package:

• Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to to 15% discount at Sainsbury’s every Friday and Saturday.
• Private Healthcare – Eligible for single cover and to upgrade annually to family cover
• An Annual Bonus Scheme – Rewarding you for your performance throughout the year
• Generous holiday entitlement – based on the hours you work.
• Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
• Family leave – generous maternity and paternity leave.
• Pension – Sainsbury’s will match between 4-7.5% of your pension contributions.
• Sainsbury’s share schemes – allowing you to buy Sainsbury’s shares at discounted prices and the option to buy shares monthly from your gross salary to build up an investment.

Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.

Flexibility:

We are committed to creating a diverse and inclusive workplace and welcome applications from individuals seeking part-time and flexible working arrangements. Whether you’re looking to balance work with other commitments or prefer a non-traditional schedule, we encourage you to apply and discuss your preferred working schedule with us.