Argos District Manager

Sainsbury's; East Midlands; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Discount card program

Private Healthcare

Annual Bonus Scheme

Generous holiday entitlement

Shopping discounts

Pension matching

Sainsbury's share schemes

Wellbeing support

Job summary

Argos, a leading UK retailer, is seeking a District Manager to lead around 16 Store Managers, acting as the operational expert and guiding teams on the shop floor to drive performance and KPI achievement.

This field-based role emphasises hands-on supervision, coaching, and ensuring process compliance to deliver an exceptional Argos experience for customers.

Qualifications

• Demonstrates a focus on customer service, putting the customer at the heart of key decisions.
• Demonstrates success in having had a positive influence on KPIs and business performance.
• Demonstrates the importance of building relationships.
• Understands the importance of prioritisation to generate the most successful results.
• Experience in managing ER cases.
• A proven ability to lead teams of managers, experience doing this remotely would be advantageous, with a focus on coaching and development.

Responsibilities

• Lead teams of store managers to drive performance and achieve KPIs.
• operate as the on-ground operational expert within Argos, coaching teams daily.
• Ensure process compliance and champion operational excellence across stores.
• Support and develop district managers to maximise customer satisfaction and business results.

Skills

Customer service focus

KPI improvement

Relationship building

Prioritisation

ER case experience

Team leadership

Remote coaching

Job description

At Argos, we're a digital-led UK retailer that keeps pushing boundaries to meet every generation with what they want, how and when they want it. As a market leader in general merchandise, serving millions of customers through our website, app, same-day delivery and Click & Collect services, we offer real opportunities to learn, grow and shape your career. With roles spanning Commercial, Buying, Merchandising, Design and Supply Chain, through to Digital, Operations, Customer Experience, Marketing, and People and Transformation , you will work with brilliant colleagues and directly shape how we serve our customers every day. From enabling inspiring choice across our owned brands, including Habitat, Chad Valley and Bush, alongside the world's biggest brands like Apple, Lego, Xbox and Samsung, to making shopping effortlessly convenient, championing trusted value and accelerating our strategy - Argos is an exciting place to build your future.

Managing in Argos

Argos has strong foundations - a leader in multi-channel retailing, huge customer reach and some of the best global and own brands. It's a well-loved business and throughout our 51-year history, we have evolved and adapted to meet the changes in the way our customers shop and what they're looking for from us. We're now on a journey to unleash and transform Argos. That means going faster, being more focused and being more ambitious than ever before. If you're passionate about customers then this is the place to be as our number one commitment is to make the moments that matter to them unforgettably easy. By joining our leadership team you'll have the opportunity to do just that.

About the role:

The District Manager is a brand-new role. They will lead teams of around 16 Store Managers. and be the operational experts within the Argos business, providing hands-on support and daily coaching opportunities to boost business performance and achieve store KPIs. Although a field-based role we expect our District Managers to be in their shops, operating on-the-ground to drive performance in their teams, championing operational excellence and ensuring process compliance, everything they do is around making every Argos experience a brilliant one for our customers.

Essential Criteria (When submitting your application please attach a CV which demonstrates you meet these criteria):

• Demonstrates a focus on customer service, putting the customer at the heart of key decisions.
• Demonstrates success in having had a positive influence on KPIs and business performance.
• Demonstrates the importance of building relationships.
• Understands the importance of prioritisation to generate the most successful results.
• Experience in managing ER cases.
• A proven ability to lead teams of managers, experience doing this remotely would be advantageous. With a key focus on coaching and development.

What we offer:

We truly value our colleagues and provide a market-leading benefits package:

• Discount card -10% off at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury's every Friday and Saturday.
• Private Healthcare - Eligible for single cover and to upgrade annually to family cover
• An Annual Bonus Scheme -Rewarding you for your performance throughout the year
• Generous holiday entitlement - based on the hours you work.
• Shopping discounts - special offers on gym memberships, restaurants, holidays, retail vouchers and more.
• Family leave - generous maternity and paternity leave.
• Pension - Sainsbury's will match between 4-7.5% of your pension contributions.
• Sainsbury's share schemes - allowing you to buy Sainsbury's shares at discounted prices and the option to buy shares monthly from your gross salary to build up an investment.
• Wellbeing support - including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.

Flexibility:

We are committed to creating a diverse and inclusive workplace and welcome applications from individuals seeking part-time and flexible working arrangements. Whether you're looking to balance work with other commitments or prefer a non-traditional schedule, we encourage you to apply and discuss your preferred working schedule with us.