Area Support Manager - Glasgow & Surrounding area

British Veterinary Association; Bristol; Remote; GBP 45,000 - 55,000; Full time

Job summary

A leading veterinary group in the UK is seeking an Area Support Manager to enhance practice performance and support local leadership. The role involves coaching and mentoring practice leaders, ensuring teams feel integrated into the wider network. Applicants should have at least two years of relevant experience and a full UK driving license. The position offers generous employee benefits including private medical insurance and a car allowance.

Benefits

Private medical insurance

25 days holiday plus birthday off

Cycle to Work scheme

Pension scheme

Discounted staff pet care

Car allowance

Qualifications

• At least 2 years of coaching and mentoring experience is required.
• Proven mentoring skills alongside the capability to motivate leaders.
• Ability to understand key financial KPIs.

Responsibilities

• Develop close working relationships with practice leaders.
• Support the integration of acquisitions into the area.
• Organise area meetings, prepare agendas and follow up on actions.

Skills

Coaching and mentoring experience

Understanding of financial KPIs

Strong people skills

Ability to influence and motivate

Job description

Area Support Manager - Glasgow & Surrounding area

Home based with extensive travel across the region

Closing date: 30th October 2025

The Role

Here at IVC Evidensia we are continuing to grow our business and invest significantly in the infrastructure that underpins our local teams and are looking for an Area Support Manager to work together with our Area Director in Glasgow & the surrounding area.

Key responsibilities will include:

• To develop a close working relationships with practice leaders and be the ‘go to' person for troubleshooting within the area.
• Maintain regular contact and build relationships with practices to ensure teams feel supported and part of the wider IVC Evidensia network.
• Support the integration of acquisitions into the area, including onboarding staff.
• Work with Area Director to identify better ways of working that improve team wellbeing and create efficiencies that bolster the client experience.
• Organise area meetings, prepare and distribute agendas, meeting materials & minutes and ensure action points have been followed and completed.
• Support practices utilisation of dashboards and reporting suites based on financial and non-financial performance, identify trends, areas of underperformance and opportunities for growth.
• Provide support to underperforming sites, help Area Director identify needs and initiate business plan changes.
• Ensure all practices are following the leadership and performance frameworks that are put forward.
• General administration support for the area including financial admin, HR / Recruitment support, performance management and H&S audits.

Core hours

Working up to 40 hours per week. This is a home-based role with extensive travel.

About Us

IVC has grown to become the UK's largest veterinary group. Our spirit of supporting local leadership and clinical freedom requires us to provide multi-faceted support which optimises practice performance and effectiveness. This is a new role that will provide the leadership and coaching that IVC needs to take our business to the next phase of growth. As the key interface between support centre and practice

Applicant requirements

You will have at least 2 years coaching and mentoring experience, with proven mentoring skills alongside capability to motivate, support and inspire leaders and senior colleagues to embrace change. Ability to understand Key financial KPI's an implement tactical response to bolster performance. Strong people skills including bringing together diverse teams across multiple sites, an influencer who can collaborate with others whilst not afraid to challenge the status quo. A broad healthcare knowledge would be beneficial but not essential. Must hold full and valid driving license.

Work-life balance

25 days excluding bank holidays

Your birthday as a paid day off

Wellbeing

Private medical insurance

Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay

Cycle to Work scheme

Initiatives focused on employee wellbeing

Non-accidental injury support

Development

Learning and development opportunities via the IVC Evidensia Academy

Additional

Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers

Pension - 5% Employee/3% Employer

Discounted staff pet care

Car allowance of £375 per month or a company car