Area Supervisor

inploi; Norwich; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading support services company is seeking an enthusiastic Area Supervisor in Norwich to manage cleaning teams, conduct audits, and uphold high standards. The ideal candidate will have strong communication skills and a proactive approach to leadership. This role requires Personal Track Safety certification and offers varied hours across the week.

Benefits

Health and Wellbeing Plans

23 days paid holiday

Discounts and Cashbacks

Paid Volunteering days

Employee Assistance Program

Qualifications

• PTS [Personal Track Safety] required.
• Full UK Driving License desirable.
• Ability to solve problems and deal with ad hoc challenges.

Responsibilities

• Manage staff performance using company policies.
• Ensure all staff have relevant training.
• Conduct comprehensive station audits.

Skills

Good level of communication

Ability to work and lead a team

Ability to be proactive and efficient

Problem-solving skills

Initiative

Job description

The benefits

• Health and Wellbeing Plans
• 23 days paid holiday
• Discounts and Cashbacks
• Paid Volunteering days
• Employee Assistance Program
• Refer a Friend Scheme
• Cycle to Work Scheme

The role

Carlisle Support Services is looking for enthusiastic, reliable Area Supervisor to join a strong team of well trained, experienced, and passionate staff who strive to uphold company values and deliver exceptional services to our customers. Use the training provided to follow HSQE and rail critical safety.

Rostering and Staff Allocation

Manage staff performance using company policies and procedures.

Ensure all staff have the relevant training as per their job as a station cleaning operative.

All members of station cleaning team to be trained – Washroom cleaning, litter picking, waste removal, guano removal, sweeping and mopping, low and high damp dusting, vacuuming, consumable replenishment, glazing, scrubber dryers, rotary machines.

• Washroom cleaning
• Litter picking
• Waste removal
• Guano removal
• Sweeping and mopping
• Low and high damp dusting
• Vacuuming
• Consumable replenishment
• Glazing
• Scrubber dryers
• Rotary machines

Keep matrix up to date and act on training requirements.

Work with Carlisle Support Services central/Assistant Contract Manager to advertise and employ any vacancies within your team.

Use auditing tool provided to complete comprehensive station audits.

Outline failures and rectify faults within the designated KPI.

Report on audits at the end of each rail period to line manager.

Monitor station cleaning to prevent client requests.

Ensure compliance is met with all daily checks.

Daily checks consist of but are not exclusive to SQR, unmanned building, water, bike maintenance, drinking water and rural cleans.

Maintenance Of Fleet and Equipment

Work in partnership with the client to ensure desired outcomes are reached.

Put in preventative measures with support of line manager to show a pro active approach to the management of complaints.

The ideal candidate

• Good level of communication.
• Ability to work and lead a team.
• Ability to be proactive and efficient in approach.
• PTS [Personal Track Safety].
• Full UK Driving License would be desirable.
• Ability to solve problems and deal with ad hoc challenges.
• Ability to work from you own initiative.
• Location`s covering Norwich and various stations on this line
• Covers Mon - Sun on a varied basis with 2 days off
• Core hours are Monday to Friday but 2 evenings per period and one weekend shift will be required under flexibility

Successful candidates will be required to provide original documentation for detailed screening and vetting processes.

This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code.

About us

Join a growing market-leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more.

Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.

Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.

Equality, Diversity, and Inclusion

At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion.

In all situations people will be judged solely on merit or ability.

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