Area Relief Officer

OCS Group; Nottingham; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

40 hours per week guaranteed

Overtime at enhanced rates

Attendance Allowance £1/hr

Travel and mileage reimbursement

Funded training and qualifications

Courts & Tribunals Service team

Job summary

OCS UK & Ireland is seeking an Area Relief Officer to maintain a safe, secure and welcoming environment across a group of court and tribunal sites near Nottingham. You will oversee access control, monitor activity and respond to incidents, ensuring visitors and staff are supported professionally.

This mobile, multi-site role requires flexibility to work across a defined radius with 40 hours per week, Monday to Friday. A valid SIA Licence, enhanced DBS, and a full UK driving licence are essential.

Qualifications

• Must have Right to Work in the UK and be able to pass an enhanced DBS and BS7858 security clearance.
• A valid SIA Licence and relevant security experience are required.
• Full UK driving licence and use of own vehicle.
• Strong communication and customer service skills.
• Ability to work across multiple locations and adapt to changing priorities.
• Good understanding of security procedures and health & safety practices.

Responsibilities

• Oversee access control, monitor activity and respond to incidents to ensure safety across court and tribunal sites.
• Maintain a safe, secure and welcoming environment for visitors, staff and service users.
• Work across a defined radius of Nottingham, providing cover at nearby sites as needed.
• Support operational needs with flexible day shifts (06:30–19:30) and 40 hours per week, Monday to Friday.

Skills

Right to Work in UK or UK work status

SIA Licence

Strong communication

Customer service

Multi-site adaptability

Security awareness

Job description

About The Role

Days of Working: This is a mobile, multi-site role, requiring flexibility to support operational needs around Nottingham, shift patterns will vary depending on site requirements. Shifts will be varied between 06.30 & 19.30 hours.

As an Area Relief Officer, you will play a key role in maintaining a safe, secure and welcoming environment across a group of court and tribunal sites. You will be responsible for overseeing access control, monitoring activity and responding to incidents, ensuring that all visitors, staff and service users are supported in a professional and respectful manner.

This is a mobile, multi-site role, requiring flexibility to support operational needs across a defined area. You will work closely with colleagues and the wider court service to deliver a high standard of security and customer service.

You will work 40 hours per week, Monday to Friday, across sites within a defined radius of your core base. Shift patterns may vary depending on operational requirements, and you may be asked to provide cover at nearby sites. This is a daytime role with no night shifts.

The ideal candidate should meet the following criteria

• Must have Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance
• A valid SIA Licence and relevant security experience
• Full UK driving licence and use of own vehicle
• Strong communication and customer service skills
• A professional, reliable and detail‑focused approach
• Ability to work across multiple locations and adapt to changing priorities
• Good understanding of security procedures and health & safety practices
• Ability to remain calm and respond effectively in challenging situations

Desirable

• Experience working within public sector or regulated environments
• Experience using security systems such as CCTV and screening equipment

Additional Benefits

• Guaranteed 40 hours per week with additional earning potential through overtime at enhanced rates
• £1 per hour Attendance Allowance (subject to criteria)
• Travel and mileage support, with expenses reimbursed
• Funded training, development opportunities and a clear pathway to recognised qualifications
• Work as part of a professional and supportive team within the Courts & Tribunals Service

* location specific

** This position is open only to candidates with an unrestricted right to work in the UK. Visa sponsorship is not available for this role.

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

Award-Winning Employer

Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning

The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks

With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth

600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay

Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.