Area Operations Lead: Safety, Productivity & Quality

Amazon; England; On-site; GBP 52,000 - 74,000; Full time

Job summary

Amazon UK Services Ltd. is seeking an Area Manager to lead site operations, focusing on safety, productivity, and quality. You will drive initiatives across the network, guiding a team to meet customer demand while maintaining high safety and service standards.

Your role involves analysing shift performance, implementing process improvements, and collaborating with senior colleagues to standardise practices for consistent operations across sites.

Qualifications

• A degree
• Relevant experience in people management
• Experience communicating with a wide range of stakeholders, including peers and leadership
• Experience using data or anecdotal evidence to influence business decisions
• Advanced proficiency in verbal and written English and local language

Responsibilities

• Create, oversee, and drive a culture of safety and wellbeing
• Analyse and implement changes to keep quality and productivity at a high level
• Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility
• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
• Work collaboratively with management-level colleagues to standardise shift practices

Skills

People management

Stakeholder communication

Data-driven decisions

English proficiency

Education

Bachelor's degree

Tools

MS Office

Job description

Amazon UK Services Ltd. is seeking an Area Manager to lead site operations, focusing on safety, productivity, and quality. You will drive initiatives across the network, guiding a team to meet customer demand while maintaining high safety and service standards.

Your role involves analysing shift performance, implementing process improvements, and collaborating with senior colleagues to standardise practices for consistent operations across sites.