Area Neighbourhood Caretaker

Birmingham City Council; United Kingdom; On-site; GBP 28,000 - 34,000; Full time

Job summary

A local government authority in the United Kingdom is seeking a Neighbourhood Caretaker to oversee property management in Birmingham. The role involves leading a team, maintaining cleanliness in communal areas, and ensuring compliance with Health & Safety regulations. Candidates should have a valid driving licence and experience in supervising staff. Full training will be provided. The position emphasizes flexibility and collaboration within a dedicated team.

Qualifications

• Experience in dealing with difficult conversations.
• Good knowledge of cleaning standards and Health & Safety regulations.
• Full valid driving licence is a requirement.

Responsibilities

• Oversee management of properties and lead a small team.
• Conduct daily patrols and block inspections.
• Undertake environmental inspections and improvement works.

Job description

Permanent

Grade B - £28,598 - £33,699

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

Neighbourhood Caretaker - Central, West & North & East areas of Birmingham

You must also complete the Neighbourhood Caretaker Mandatory Questionnaire via this link: Area & Neighbourhood Mandatory Questionnaire December 2025

We are looking for someone who will work flexibly in a team as a Neighbourhood Caretaker.

You will be responsible for overseeing the management of both high and low-rise properties within a designated area. This includes leading a small team responsible for maintaining high standards of cleanliness in communal areas of flatted accommodation, promptly reporting any necessary repairs, and ensuring that all properties remain hazard‑free and fully compliant with Health & Safety regulations.

A good knowledge of cleaning standards, communal & building management, particularly Health & Safety would be helpful but full training will be provided.

You will be responsible for supervising estate caretakers on a day‑to‑day basis which include undertaking one‑to‑ones, return to work interviews, identifying training needs, setting targets and undertaking risk assessments and dealing with any performance issues. You must have experience in dealing with difficult conversations.

Responsibilities

• Daily patrols of the neighbourhood to improve and help maintain kerb appeal – Fly tipping.
• Conduct Daily Block Inspections
• Low Rise Audits
• Inspection of relief rooms.
• Driver training to drive large vehicles (e.g Tipper)
• The ability to communicate with our various stakeholders.
• Communicate with tenants.
• Cover when staff are absent across the Quadrant.
• Undertake environmental inspection and improvement works at communal sites in the wider housing neighbourhood/quadrant and completing Fire Risk Assessment duties to ensure all communal areas are kept sterile and free from obstruction. This will include activity at garage sites, drying areas, accessways and other communal sites/land in BCC Housing management. This will include cleansing, rubbish removal, clearing weeds and overgrowth, repairs and maintenance. Such activity is intended to improve/maintain the local environment.

A full valid driving licence is a requirement for post.

For informal enquires please contact [e-mail] quoting CH 2846

Please upload an up-to-date CV and Supporting Statement via the attachments part of your application. The Supporting Statement should outline how you meet the criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV, Personal Statement attached and completion of the Area & Neighbourhood Caretaker Mandatory Questionnaire.

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

We welcome applications from people with caring responsibilities and flexible working options will be considered.

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.