Area Manager (Support Services)

Career Choices Dewis Gyrfa Ltd; Wales; On-site; GBP 37,000 - 44,000; Full time

Job summary

A support services organization in the UK is seeking an experienced Area Manager to lead and develop high-quality support services across Monmouthshire and Torfaen. The ideal candidate will demonstrate strong leadership, financial management skills, and the ability to foster effective partnerships. This full-time, permanent position offers a competitive salary of £43,689.00 with hybrid working options and various benefits including professional development and annual health checks.

Benefits

26 days holiday plus Bank holidays

Sick Pay up to 6 months full pay after 4 years

Continuous professional training and development

Salary sacrifice Electric Vehicle Lease Scheme

Blue Light Card Eligibility

Free counselling and wellbeing services

Qualifications

• Minimum three years' experience in a leadership role within support, social care or housing management.
• Knowledgeable about the housing and support sectors.
• Ability to manage competing priorities in a fast-paced environment.

Responsibilities

• Lead and manage all Support services, ensuring delivery of high-quality support.
• Supervise Managers through coaching and performance reviews.
• Maintain partnerships with commissioners and local authorities.
• Oversee financial management and budget monitoring.
• Coordinate tender processes for service expansion.
• Champion health and safety protocols.
• Contribute to business growth through innovation.

Skills

Leadership

Financial management

Relationship building

Empathy

Analytical skills

Education

Degree or equivalent

Job description

Overview

We are looking for an experienced and motivated Area Manager to join our Support Leadership Team at Pobl. This is an exciting opportunity to lead and develop a range of high-quality Support services across the Monmouthshire and Torfaen area.

The successful candidate will be an inspirational leader, committed to delivering person-centred services and achieving positive outcomes for the people we support. You’ll need to hold a full UK driving licence and have access to a car with business insurance.

Responsibilities

• Provide strong leadership and management across all Support services, ensuring consistent delivery of person-centred, high-quality support.
• Supervise and develop Managers through regular meetings, coaching, and performance reviews.
• Build and maintain effective partnerships with commissioners, local authorities, and partner agencies, ensuring compliance with contractual and regulatory standards.
• Oversee financial management, including setting and monitoring budgets and ensuring efficient use of resources.
• Coordinate and be part of tender processes for existing and looking to build the portfolio in the area
• Champion a positive health and safety and safeguarding culture, ensuring risk management is embedded in all areas of practice.
• Work with key stakeholders and internal departments around the maintenance and improvement of building assets to ensure we provide good quality accommodation to our customers.
• Contribute to business growth through innovation, market awareness, and active involvement in tendering opportunities.
• Monitor performance, analyse feedback, and drive continuous improvement across all services.
• Participate in the Support Services on-call rota as required.

Who are we looking for

• An inspiring leader — experienced in managing teams and motivating others to achieve great outcomes.
• Strategic and commercially aware, with strong financial and analytical skills.
• Collaborative and relationship-focused, able to build positive partnerships with stakeholders and commissioners.
• Knowledgeable about the housing and support sectors, with a solid understanding of legislation and regulation.
• Empathetic and values-driven, with a passion for empowering people to live independently.
• Resilient and organised, able to balance competing priorities in a fast-paced environment.
• Qualified to degree level (or equivalent) and able to demonstrate at least three years’ relevant experience in a leadership role within support, social care or Housing management

Pobl Benefits

• Full-time, permanent
• Location: Monmouthshire & Torfaen
• Competitive salary of £43,689.00 FTE
• Work pattern: Monday – Friday
• Location/Base: Hybrid – working across Monmouthshire & Torfaen and at our head offices,
• 26 days holiday, pro rata entitlement plus Bank holidays. Rising to 27 days after 1 years service or cash equivalent of 1 days’ annual leave.
• This role requires a basic DBS check, which we pay for
• 26 days (pro rata) holiday entitlement plus Bank holidays
• Continuous professional training and development
• 45p per mile
• Sick Pay, rising with length of service up to 6 months full pay after 4 years.
• Free counselling, coaching, wellbeing team, and OH service to all colleagues
• Annual Health Check
• Salary sacrifice Electric Vehicle Lease Scheme (subject to eligibility)
• Blue Light Card Eligibility giving discounts at 15,000 brands.
• Long Service Awards

FREDIE

At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group, and we encourage you to apply now.

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, [e-mail].

What do you need to do now?

If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly, we would love to hear from you so please apply now to start your Pobl journey.

Further information on the role is available on the Job Description.