Area Manager (Store Manager)

Booker; West of England; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Booker colleague card 10% off

Tesco colleague discount after 3+ mo

Tesco Mobile deals 10% off

Health and wellbeing support

Annual leave and holiday package

Job summary

Booker is seeking a Store Manager to lead a busy branch, focusing on customer satisfaction, sales growth, and operational excellence. You will manage a team, engage with local business customers, and ensure health and safety standards are met while delivering a great shopping experience.

The role emphasizes hands-on leadership, drive to improve service, and the ability to raise store performance in a fast-paced wholesale environment.

Qualifications

• Experience in retail management or leading teams.
• Strong customer service orientation and ability to build relationships with local businesses.

Responsibilities

• Inspire and lead store team to achieve sales targets.
• Drive high standards of customer service and experience.
• Oversee day-to-day store operations including health and safety compliance.
• Develop and coach staff to improve performance and service quality.

Job description

About the role

As a Store Manager at Booker, you'll be free to use your skills to help our business grow. It's an exciting opportunity to really let your talent shine. And best of all, it's not just Booker that benefits. A big part of your role will be making sure we're meeting customers' needs, by building a rapport with local business owners, seeking them out and listening to what they want. From cafes, pubs, restaurants and caterers to retailers like corner shops and newsagents, you'll help all kinds of businesses to thrive. And that's a fantastic feeling.

Booker is no ordinary retailer. Our stores, or Business Centres as we refer to them, work mostly with local B2C customers, which means they have a positive impact in the towns and communities where they're based. We offer much more than just the right products at the right price. We also take our customer relationships to the next level, for example recycling fat for a local fish and chip shop or providing support to a fledgling business.

You will be responsible for

As Store Manager, you're passion for the business will help you inspire your team to perform at their very best, while supporting managers, driving sales and taking total responsibility for when things go right… and wrong. You may have worked in Retail before; maybe a wholesale business. Or perhaps you've run your own establishment such as a restaurant or pub. Whatever your background, you'll be commercially-minded and as determined as we are to offer the best choice, price and service. Your first priority will be 'health-safe-legal', as we like to say here at Booker. In other words, running a secure, legal store that meets health and safety regulations. With these essentials in place, you'll be encouraged to use your expertise to raise customer satisfaction. We believe the secret to growing profits is total customer focus. That means being proactive and using your initiative to improve the customer experience. Get it right, and it won't just be their business that goes from strength to strength but your store too.

You will need

To excel, you need some experience in the food sector plus the ability to build a rapport with customers. You must also be a great manager who can shape and develop teams. Driven and disciplined with a keen eye for detail, you'll be a natural multi-tasker who's at home on the shop floor and in a broader fast-paced business that includes online and delivery services. Above all, you'll feel passionately about your store and responsible for its success.

Whats in it for you?

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

About Us

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.

Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.

We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We're proud that Booker is aDisability Confident Committed Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please [e-mail]

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

For more information about us please visit bookergroupjobs.co.uk