Area Manager Role - London

motive8 Limited; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading provider of wellness services in London seeks a Gym & Spa Area Manager to oversee high-end facilities and corporate wellness contracts. The ideal candidate will have proven operational leadership experience in the fitness or wellness industry, alongside strong team management and communication skills. This role offers a competitive salary of £45,000 plus bonuses, alongside opportunities for professional growth.

Benefits

Competitive salary and benefits package

Opportunities for professional growth

Dynamic and vibrant team environment

Qualifications

• Proven experience in operational leadership role within leisure, fitness or corporate wellness sectors.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide operational support for day-to-day running of facilities.
• Ensure cleanliness, maintenance, and safety standards are upheld.
• Design strategies to enhance customer and corporate client journey.

Skills

Operational leadership

Team management

Communication

Attention to detail

Commercial awareness

Client relationship building

Job description

Overview

Gym & Spa Area Manager

Location: London

Salary: £45,000 + bonus

We are a leading provider of high-end residential gym and spa facilities, also managing a portfolio of corporate wellness contracts, dedicated to delivering exceptional experiences for both residents and employees. Our facilities combine luxury amenities with outstanding service to promote well-being and an elevated lifestyle.

The Role

We are seeking a dynamic and experienced Gym & Spa Area Manager to oversee multiple high-end residential gym and spa facilities, as well as our corporate wellness contracts. The successful candidate will bring strong operational expertise alongside proven experience managing client-facing corporate services, with a focus on maintaining impeccable standards and delivering first-class customer service.

Key Responsibilities

• Operational Management: Provide operational support and guidance to ensure smooth day-to-day running of residential and corporate facilities.
• Ensure the highest standards of cleanliness, maintenance, and safety are consistently upheld.
• Conduct regular audits to ensure adherence to operational procedures, company policies, and contractual obligations.
• Monitor financial performance, ensuring budgets are met and resources are efficiently managed across both residential and corporate accounts.

• Customer & Client Experience: Design and implement strategies to enhance the customer and corporate client journey.
• Collaborate with residential management teams and corporate partners to align services with resident and employee needs.
• Build and maintain strong client relationships, ensuring contractual requirements are met and expectations exceeded.
• Drive engagement through innovative wellness programs, events, and bespoke solutions tailored to corporate environments.

• Team Leadership: Train, mentor, and manage on-site teams to deliver exceptional resident and client service.
• Provide ongoing support to site managers, ensuring they have the tools and guidance to succeed in both residential and corporate contexts.

About You

We’re looking for:

• Proven experience in an operational leadership role, ideally within the leisure, fitness or corporate wellness sectors.
• Strong leadership and team management skills with a passion for motivating staff.
• Excellent communication and interpersonal skills to build positive relationships with residents, corporate clients, and team members.
• Exceptional attention to detail and commitment to maintaining high standards.
• Commercial awareness and experience managing budgets, contracts, and client expectations.
• A proactive, solutions-focused mindset with the ability to thrive in a fast-paced environment.

What We Offer

• A competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive, dynamic, and vibrant team environment.
• The chance to shape the future of our gym, spa, and corporate wellness experiences.

If you are a dedicated professional with a passion for fitness, wellness, and outstanding customer service, and can demonstrate experience in both residential and corporate environments, we would love to hear from you. Please submit your CV and a cover letter outlining your relevant experience and why you would be the perfect fit for this role.