Area Manager - Multi-Site Retail & Service Growth Lead

Hatched Talent Solutions; Birmingham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A growing retail and service business in the Birmingham area is seeking an Area Manager to oversee operations across two sites. This hands-on leadership role targets individuals with a background in retail or service management, aiming to improve efficiency and customer service. The ideal candidate should be organised, proactive, and capable of inspiring teams. Competitive salary based on experience offered.

Qualifications

• Background in multi-site retail, laundry, or service management.
• Visionary mindset focused on improvement and growth.
• Commercially aware and confident managing teams.
• Organised, accountable, and proactive.

Responsibilities

• Oversee operations across two retail/service sites.
• Coach and motivate teams to deliver great customer experiences.
• Improve efficiency, processes, and profitability.
• Ensure consistent service quality and operational discipline.

Skills

Team leadership

Operational management

Customer service improvement

Efficiency enhancement

Job description

A growing retail and service business in the Birmingham area is seeking an Area Manager to oversee operations across two sites. This hands-on leadership role targets individuals with a background in retail or service management, aiming to improve efficiency and customer service. The ideal candidate should be organised, proactive, and capable of inspiring teams. Competitive salary based on experience offered.