We are seeking an experienced and inspirational Regional Operations Manager to lead, motivate, and support a portfolio of residential and supported living services for adults with autism and learning disabilities.
This is a strategic and hands‑on leadership position, responsible for overseeing service quality, regulatory compliance, and operational performance. The ideal candidate will have a proven track record in social care management, a passion for driving positive change, and the ability to develop high‑performing teams that deliver exceptional person‑centred support.
Key Responsibilities of an Area Manager
- Provide strong leadership and direction to Registered and Service Managers across the region.
 
- Drive quality assurance and compliance, ensuring services meet and exceed CQC and legislative standards.
 
- Conduct regular audits and monitor performance against key quality and operational indicators.
 
- Develop and implement strategic improvement plans to enhance service delivery and outcomes.
 
- Lead change initiatives and support service growth in line with business objectives.
 
- Build and maintain effective relationships with local authorities, families, and regulatory bodies.
 
- Manage budgets, staffing, and resources effectively to ensure operational and financial efficiency.
 
- Promote a culture of transparency, accountability, and continuous improvement.
 
Key Requirements
- Resilient, forward‑thinking leader who can balance strategic vision with operational excellence.
 
- Proven experience as a Regional Manager or Senior Operations Lead within social care or healthcare.
 
- Strong knowledge of autism and learning disability services, including MCA, DoLS, safeguarding, and CQC frameworks.
 
- Demonstrable financial acumen and people‑management skills.
 
- Excellent communication and stakeholder engagement abilities.
 
- Organised, proactive, and solution‑focused, with a commitment to high‑quality care.
 
- Confident IT skills, including Microsoft Office and remote‑management platforms.
 
- Full UK driving licence and willingness to travel across the region.
 
- Level 5 Diploma in Leadership for Health and Social Care (or equivalent).
 
- Experience with systems such as Nourish, PeopleHR, or electronic roster‑management platforms.
 
- Commercial awareness and the ability to identify growth and service development opportunities.
 
Benefits
- Access a Health Shield Healthcare Plan to claim back everyday healthcare costs, including eye tests, physiotherapy, and dental treatment.
 
- Option to increase benefits and include dependents or a spouse.
 
- Enjoy Perkbox membership with access to over 4,000 discounts and perks, including shopping, gym memberships, holidays, and more.
 
- Additional perks include a weekly Caffe Nero, monthly streaming service, and cinema tickets.
 
- Take advantage of free online GP consultations and our Employee Assistance Program (EAP) for support when needed.
 
- Access Blue Light Card discounts for Health & Social Care colleagues, with savings at high‑street retailers, days out, gifts, and holidays.
 
- 28 days of paid holiday per year, giving you the time to relax, recharge, and maintain a healthy work‑life balance.
 
- Career Development: opportunities to gain further qualifications such as QCF in Health & Social Care, and promotion from within for senior support roles.
 
- £500 for referring a friend to join our team.
 
If you are interested in the above Area Manager vacancy, please call Cameron Lawrie at Domus Recruitment.
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