Area Manager

Amazon.com, Inc; Whitwick; On-site; GBP 55,000 - 75,000; Full time

Job summary

Amazon.com, Inc. is seeking an Area Manager to lead a site team, drive safety, quality and productivity, and deliver on ambitious customer promises.

You will manage shifts, analyze performance, implement improvements, and mentor new managers. Fluent English (C1+), a degree, and knowledge of Lean, Six Sigma or Kaizen are required; MS Office skills highly valued. Experience in logistics/operations preferred.

Qualifications

• Experience in people management.
• Experience communicating with a wide range of stakeholders.
• Experience using data to influence business decisions.
• Fluent English (C1 or above).
• Experience in logistics/operations environment.
• Knowledge of Lean, Six Sigma and Kaizen techniques.
• Advanced degree or Bachelor's degree required.

Responsibilities

• Create, oversee, and drive a culture of safety and wellbeing.
• Analyze and implement changes to keep quality and productivity high.
• Oversee projects to streamline processes and increase service quality.
• Analyze shift performance and drive actions to improve operations.
• Collaborate with leadership to standardize shift practices.
• Lead day-to-day team management and process improvements.

Skills

People management

Data-driven decisions

Stakeholder communication

English proficiency (C1+)

Education

Bachelor's degree or higher

Tools

MS Office (Word/Excel/Outlook)

Job description

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.,

• Create, oversee, and drive a culture of safety and wellbeing
• Analyse and implement changes to keep quality and productivity at a consistently high level
• Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility
• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
• Work collaboratively with management-level colleagues to standardize shift practices
• A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers.
• Experience in people management
• Experience communicating with a wide range of stakeholders, including your peers and leadership
• Experience using data to influence business decisions
• Speak, write, and read fluently in English at C1 level or above
• Advanced degree, or Bachelor's degree, Knowledge of Lean, Six Sigma and Kaizen techniques
• Experience in a logistics/operations environment
• Experience working with the MS Office suite (Microsoft Office suite) including Word, Excel, and Outlook in a professional environment
• Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult your Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.