Area Manager

Salisbury Group; Wakefield; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Learning and support

Stream wages

Career progression

Tailored learning

Stars of Atlas

Cycle to work

Pension

Supportive environment

Career growth potential

Job summary

Atlas is seeking an Area Manager to lead cleaning operations across multiple client sites in the Leeds/Wakefield region. You will manage day-to-day operations, drive service quality, monitor performance, and engage with clients to ensure contractual delivery within budget.

You will recruit, mentor, and supervise site teams, implement training, control wages and resources, and uphold health and safety and data protection standards. The role requires hands-on leadership and strong communication.

Qualifications

• Proven leadership experience in a service delivery environment.
• Experience managing multi-site operations and teams.
• Strong client management and relationship-building skills.

Responsibilities

• Lead and manage multi-site cleaning operations across client sites.
• Recruit, induct, train and manage performance of site teams.
• Engage with clients, conduct reviews and site visits.
• Monitor performance, drive continuous improvement, and handle issues.
• Oversee budgets, wage spend, and resource planning while maintaining quality.
• Ensure health & safety, data protection, and security compliance.

Skills

People management

Client relationships

Budget management

Health and safety awareness

IT literacy

Driving licence

Data-informed decisions

Job description

About The Role

Location: Leeds/Wakefield areas
Salary: £30,000 per annum
Contract Type: Permanent
Hours Per Week: 40

As an Area Manager, you will lead and manage cleaning operations across multiple client sites, ensuring consistently high standards of service delivery, operational performance, and client satisfaction.

This is a fast-paced, multi-site role where you will take full accountability for the performance of your area. You will work closely with clients and internal stakeholders to ensure services are delivered efficiently, within budget, and in line with contractual expectations.

You will be responsible for managing day-to-day operations across your sites, including regular client engagement, performance reviews, and site visits—both planned and unannounced, to monitor standards, resolve issues, and drive continuous improvement.

A key part of the role is leading your teams. You will oversee recruitment, induction, training, and performance management, ensuring staffing levels are maintained and your teams are supported to deliver consistently high standards. You will also implement strategies to improve retention, engagement, and overall team performance.

You will manage budgets and control wage spend, ensuring the efficient use of labour, materials, and equipment while maintaining service quality. You will also oversee time and attendance processes and ensure accurate reporting across your area.

Compliance remains a core part of the role. You will ensure all sites operate in line with health and safety legislation, company policies, and client requirements. This includes maintaining accurate documentation, completing regular audits, and ensuring all team members follow site rules and professional standards.

You will also have responsibility for maintaining information security and site security standards, ensuring that confidential information is handled appropriately, access to sites is controlled, and company policies relating to data protection and security are upheld.

This role requires a hands-on leader who can balance operational delivery with commercial awareness, make decisions confidently, and drive high performance across multiple sites.

About You

You are an experienced and driven leader with a background in managing teams within a service delivery environment, ideally within cleaning, facilities management, or a similar sector.

You thrive in a multi-site role and are comfortable balancing competing priorities while maintaining a clear focus on service delivery, client satisfaction, and operational efficiency.

You are a strong people manager who can build, develop, and motivate teams. You are confident managing performance, addressing challenges, and supporting your team to deliver high standards consistently.

You have excellent communication and relationship-building skills, enabling you to work effectively with clients, colleagues, and stakeholders at all levels. You take a proactive approach to client management, ensuring expectations are met and issues are resolved quickly and professionally.

You are highly organized, with strong attention to detail, and are confident managing budgets, controlling costs, and using data to inform decision-making.

You are solution-focused and adaptable, with the ability to respond quickly to operational challenges and implement effective, practical solutions.

You will also bring:

• Proven experience in a supervisory or management role
• Strong customer service and client relationship skills
• Experience managing budgets and controlling costs
• Health and safety awareness and commitment to safe working practices
• IT literacy, with the ability to use reporting and workforce management systems
• A full UK driving licence and flexibility to travel across multiple sites
• The Right to Work in the UK
• Please note that due to the nature of the position, the successful candidate will be subject to a driving licence check before deployment.
• Any offer of employment will be conditional upon the successful completion of an Enhanced DBS Check andan Experian Check

Above all, you take ownership of your area, lead by example, and align with Atlas values, delivering high standards, acting with integrity, and creating a positive working environment for your teams and clients.

About The Company

What makes this job amazing?

• Full learning and support from Atlas to help you succeed in your role.
• Financial wellbeing benefits via Stream - real-time access to earned wages and exclusive discounts at top retailers.
• Career progression opportunities within a growing company.
• Tailored learning and development support in areas that interest you.
• Recognition programs, including our Stars of Atlas awards.
• Cycle to work scheme and workplace pension.
• A collaborative and supportive work environment where people value and help each other.
• An opportunity to work in a fast-growing business with significant career advancement potential.

Who are we?

Atlas is a family of people drawn together by a passion for creating happiness in others.

Founded in 1986 and 100% owned by our employees, we are now one of the fastest-growing business support companies in the UK, providing cleaning, security, pest and other support services to a wide range of companies, from globally recognised brands to small local businesses. Our success is down to one thing; the passion and commitment of our extended family, who together we deliver happiness across thousands of client sites every single day. To ensure we remain focused on our purpose as we grow, we recruit first and foremost on our values so for those committed to living them alongside us, there is no better place to work.

Our Purpose

To create happiness in ourselves and others

We approach work and life with a sense of fun, optimism and belief, and strive to have a positive impact on the world around us. We show kindness and compassion to all those we meet, ensuring everyone is safe and healthy. We deliver on our promises and go the extra mile every day.

Our Values

We are a family

Just like any other family, we laugh, cry, celebrate and commiserate together. We may come from many different backgrounds, but we’re always there when it really matters. Whether it’s with practical help and support, or simply a mug of tea and a shoulder to cry on.

Sharing makes us stronger

Knowledge is more powerful when its shared. Which is why we share everything - our ideas, our expertise, our news and most-of-all our time. Show humility. Share and work together, and anything is possible.

Own your space

You are Atlas. Don’t be afraid to make decisions. Use your time wisely and treat every pound as if it was coming from your own pocket.

Be honest. Always.

Have the courage to do the right thing, even when no-one is watching. Whether it’s owning up to a mistake, having a difficult conversation, or simply arguing a point you feel passionate about. Be yourself. Authenticity breeds trust. Trust brings happiness.

Treat clients like our best friends

If we’re a family, then our clients are our best friends. Friends who you can be completely open and honest with, because they trust you to put their interests first. We take the time to listen to what’s going on in our clients lives and pull out all the stops to make them feel happy.

Start with Wow

And never settle for less. Create time to focus on quality and prioritise long-term solutions over short-term fixes. Constantly seek opportunities to learn from others, and if something doesn’t make sense, shout. Always ask yourself if there is more we can do to bring happiness to those around us.

Don’t just talk. Do.

We are a business that thrives on doing. The more we do, the more we succeed. Embrace change. Keep it simple. Keep meetings short. Plan just enough to succeed. And then get on with it.

Atlas commits to be an Equal Opportunities Employer and as such aims to ensure that no employee or job applicant receives less favourable treatment or are placed at a disadvantage by imposed conditions or requirements which cannot be shown to be justified because of a protected characteristic. Atlas strives to see its workforce broadly reflecting the community in which its operation is based.