Area Manager

Amazon; Swansea; On-site; GBP 40,000 - 60,000; Full time

Job summary

Amazon UK Services Ltd. is seeking an Area Manager to lead site operations, drive safety and quality, and manage a high-performance team across shifts.

You will oversee process improvements, coordinate cross-functional projects, and motivate staff to meet productivity targets while upholding Amazon's standards. You will work on a shift pattern at one of our sites, focusing on safety culture, operational excellence, and rapid problem solving to meet customer demand.

Qualifications

• Bachelor's degree in business, operations, logistics or engineering.
• Experience working across cross-functional teams and partnering with people at all levels.
• Experience managing, motivating, and influencing team behaviours.
• Experience demonstrating problem solving and root cause analysis.
• Ability to work a flexible schedule including evenings, overnights and weekends.
• Experience within distribution centers/logistics/manufacturing is preferred.

Responsibilities

• Create, oversee, and drive a culture of safety and wellbeing.
• Analyse and implement changes to maintain high quality and productivity.
• Oversee projects to streamline processes and increase service quality.
• Analyse shift performance against business objectives and drive improvements.
• Collaborate with management to standardize shift practices.

Skills

Cross-functional collaboration

People leadership

Problem solving

Adaptability

Process improvement

Education

Bachelor's degree in business/operations/logistics/engineering

Job description

Description

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.

Key job responsibilities

• Create, oversee, and drive a culture of safety and wellbeing
• Analyse and implement changes to keep quality and productivity at a consistently high level
• Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility
• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
• Work collaboratively with management-level colleagues to standardize shift practices

A day in the life

You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers.

Basic Qualifications

• Bachelor\'s degree or equivalent in business, operations, logistics, supply chain or engineering
• Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
• Experience managing, motivating, and influencing team behaviors
• Experience demonstrating problem solving and root cause analysis
• Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
• Work a flexible work schedule including evenings, overnights, and weekends

Preferred Qualifications

• Experience within a distribution center, logistics, or manufacturing environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Amazon UK Services Ltd.

Job ID: A10382491