Area Manager

Hatched Talent Solutions; Sutton Coldfield; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading recruitment agency in the Sutton Coldfield area is seeking an experienced Area Manager to oversee operations in two key retail/service locations. The successful candidate will have a background in multi-site retail or service management and will focus on driving efficiency and delivering excellent customer experience. This is a great opportunity for a results-driven individual to make a significant impact.

Qualifications

• Experience in multi-site retail or service management is essential.
• Proven track record of improving efficiency and driving results.
• Strong leadership and motivational skills.

Responsibilities

• Oversee operations across two retail/service sites.
• Coach and motivate teams to deliver great customer experiences.
• Improve efficiency, processes, and profitability.
• Ensure consistent service quality and operational discipline.

Skills

Operational performance management

People management

Business development

Customer service excellence

Process improvement

Job description

Area Manager - Multi-Site Retail & Service Business

Location : Birmingham (Sutton Coldfield area)

Salary : DOE

Recruitment Partner : Hatched Talent Solutions

About the Business

Our client operates a successful group of retail and service locations across the Midlands. They're known for quality, community reputation, and a commitment to improving standards at every level. They're now seeking an Area Manager to oversee two key Birmingham sites and lead them into their next stage of growth.

The Role

You’ll take full responsibility for operational performance, people management, and business development across multiple service sites. This is a fantastic opportunity for someone with dry‑cleaning, retail, or service management experience who thrives on improving efficiency and driving results.

Key Responsibilities

• Oversee operations across two retail / service sites.
• Coach and motivate teams to deliver great customer experiences.
• Improve efficiency, processes, and profitability.
• Ensure consistent service quality and operational discipline.

About You

• Background in multi‑site retail, laundry, or service management .

Visionary min...