Area Manager

Helen and Douglas House; England; Hybrid; GBP 34,000; Full time

Job summary

A charitable organisation in the UK is looking for an Area Manager to lead their retail teams across Oxfordshire and Thames Valley. This role involves motivating shop managers, driving sales growth, and ensuring operational excellence. The ideal candidate should have experience in managing multiple retail sites, possess strong leadership qualities, and be passionate about making a difference. Benefits include a company car and a hybrid working model.

Benefits

Company car

Mileage allowance

Pension scheme

Staff discount

Qualifications

• Experienced in managing multiple retail sites, ideally with both commercial and community-focused environments.
• A motivating leader who brings out the best in others.
• Commercially astute, target-driven, and comfortable analysing performance.
• Highly organised, adaptable, and able to prioritise in a fast-paced environment.
• An excellent communicator who builds strong relationships at all levels.
• Passionate about making a difference through meaningful work.
• A full UK driving licence holder.

Responsibilities

• Lead, coach, and inspire shop managers and volunteers.
• Drive sales growth, profitability, and operational excellence.
• Ensure compliance with legislation and organisational policies.
• Recruit, train, and develop staff and volunteers.
• Champion sustainability through effective stock generation and ethical retailing.
• Build positive relationships with local communities, donors, and partners.
• Contribute to the ongoing development of the retail strategy.

Skills

Managing multiple retail sites

Motivating leadership

Commercial acumen

Organisational skills

Excellent communication

Passion for community work

Job description

Area Manager – charity retail

Hours: Full time, permanent – 37.5 hours per week

Location: Hybrid, one day a week at Oxford Nuffield Estate (OX4 6JS) and regular travel across our shared Oxfordshire and Thames Valley shop network

Salary: £34,000 per annum

Benefits: Company car, mileage allowance, pension scheme, staff discount, company car)

Closing date: 20th February 2026 at 12 noon

Lead with purpose. Grow with impact.

Our retail shops play a vital role in funding the specialist care we provide to children and families. We’re looking for an experienced and motivated Area Manager to lead our retail teams, drive commercial success, and champion our mission in local communities.

Key responsibilities:

• Lead, coach, and inspire shop managers and volunteers to achieve their full potential
• Drive sales growth, profitability, and operational excellence across your area
• Ensure compliance with legislation, health and safety, and organisational policies
• Recruit, train, and develop staff and volunteers to build strong, capable teams
• Champion sustainability through effective stock generation and ethical retailing
• Build positive relationships with local communities, donors, and partners
• Contribute to the ongoing development of our retail strategy

This is a hands‑on, people focused role where no two days are the same.

About you:

• Experienced in managing multiple retail sites, ideally with both commercial and community‑focused environments
• A motivating leader who brings out the best in others
• Commercially astute, target‑driven, and comfortable analysing performance
• Highly organised, adaptable, and able to prioritise in a fast‑paced environment
• An excellent communicator who builds strong relationships at all levels
• Passionate about making a difference through meaningful work
• A full UK driving licence holder

Ready to lead with purpose?

If you’re looking for a role where your retail leadership can change lives, we’d love to hear from you. Apply now.

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

Please contact [e-mail] if you require any adjustments during the recruitment process.