Area Manager

Amazon.com, Inc; Dartford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading e-commerce company in Dartford seeks an Area Manager to oversee operational excellence, driving safety and productivity across their site. The ideal candidate will have people management experience and communicate effectively with various stakeholders. Responsibilities include analyzing performance, managing teams, and implementing process improvements. A competitive package is offered along with opportunities for career growth.

Qualifications

• Relevant experience in people management.
• Advanced proficiency in verbal and written English.
• Experience influencing business decisions using data.

Responsibilities

• Create and drive a culture of safety and wellbeing.
• Oversee projects to streamline processes.
• Analyse performance against business objectives.

Skills

People management

Data-driven decision making

Communication with stakeholders

Process improvement

Tools

MS Office (Word, Excel, Outlook)

Job description

Job Overview

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.

Key Responsibilities

• Create, oversee, and drive a culture of safety and wellbeing
• Analyse and implement changes to keep quality and productivity at a consistently high level
• Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility
• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
• Work collaboratively with management‑level colleagues to standardize shift practices

A Day in the Life

You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide‑scale operational contingency tasks. You'll also be a role model and mentor to new managers.

Qualifications

• Relevant experience in people management
• Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
• Relevant experience in using data or anecdotal evidence to influence business decisions
• Advanced proficiency in verbal and written English and local language

Preferred Qualifications

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.

• Experience working with Lean, Six Sigma and Kaizen techniques
• Experience working in another logistics environment
• Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Equal Opportunity Statement

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.