Area Manager

Aylmerhall Media; Bournemouth; On-site; GBP 33,000 - 35,000; Full time

Job summary

A dynamic service provider is seeking an Area Manager for the South Coast West region. This role involves managing client relationships, overseeing operations, and developing a team to ensure service excellence. Candidates should possess a clean driving licence and the right to work in the UK. Join us to contribute to our success while enjoying benefits like a Company Car, Laptop, and Mobile Phone.

Benefits

Cycle to Work scheme

Refer a Friend scheme

Employee Assistance Programme

Qualifications

• Right to work in the UK.
• Clean driving licence required.
• 40 hours per week with site visits.

Responsibilities

• Build and maintain strong client relationships.
• Oversee daily operations across various sites.
• Lead and develop team members.
• Ensure compliance with safety and company policies.
• Assist in the recruitment process.
• Collaborate with multiple teams for service delivery.

Job description

Excellerate Group is a dynamic, technology‑led market leader for the provision of soft services across the UK and Ireland. We are an industry disrupter delivering data‑driven, use‑based services to clients across a variety of sectors. Our growing success is built on creating bespoke dynamic solutions which have the ability to evolve and flex to the needs of our clients. Excellerate Services is an equal‑opportunity employer, celebrating diversity and committed to creating an inclusive environment for all colleagues.

Job Title

Area Manager - South Coast West

Location

South Coast West

Reporting to

Regional Director

Salary

£33,000-£35,000 per annum depending on experience

The Opportunity

We are currently seeking an Area Manager who is passionate about service excellence, team leadership, and client satisfaction. If you are proactive, professional, and possess the ability to balance friendliness with assertiveness, this role offers an exciting opportunity to contribute to our growing success.

Key Responsibilities

• Client Relationship Management: Build and maintain strong relationships with clients, ensuring their satisfaction by delivering on contractual SLAs and KPIs.
• Operational Leadership: Oversee the day‑to‑day operations across various sites, ensuring efficient service delivery by supervising team members, subcontractors, and service providers.
• Team Development: Lead, motivate, and develop your team, fostering a positive work environment that promotes retention and high performance.
• Compliance & Safety: Ensure all operations are conducted in a safe manner, in compliance with company policies, relevant legislation, and financial targets.
• Recruitment & HR: Assist in the recruitment and vetting process, ensuring alignment with company and client policies, and strictly adhere to all HR procedures.
• Coordination & Collaboration: Work closely with our People Services, Payroll, and Operations teams to maintain high standards of service delivery and client satisfaction at all sites.

Role Requirements

• Must have the right to work in the UK.
• A clean driving licence is essential as travel to various sites is required.
• Company Car, Laptop and Mobile Phone also supplied.
• 40 hours – To be discussed at interview as site visits are required daily.

Why Join Us?

We are committed to supporting employees’ well‑being and professional growth through our Employee Assistance Programme and a culture that values excellence and innovation. We also offer Cycle to Work and Refer a Friend schemes.