Area Manager

Hatched Talent Solutions; Birmingham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A growing retail and service business in the Birmingham area is seeking an Area Manager to oversee operations across two sites. This hands-on leadership role targets individuals with a background in retail or service management, aiming to improve efficiency and customer service. The ideal candidate should be organised, proactive, and capable of inspiring teams. Competitive salary based on experience offered.

Qualifications

• Background in multi-site retail, laundry, or service management.
• Visionary mindset focused on improvement and growth.
• Commercially aware and confident managing teams.
• Organised, accountable, and proactive.

Responsibilities

• Oversee operations across two retail/service sites.
• Coach and motivate teams to deliver great customer experiences.
• Improve efficiency, processes, and profitability.
• Ensure consistent service quality and operational discipline.

Skills

Team leadership

Operational management

Customer service improvement

Efficiency enhancement

Job description

Area Manager - Multi-Site Retail & Service Business

Location : Birmingham (Sutton Coldfield area)

Salary : DOE

Recruitment Partner : Hatched Talent Solutions

About the Business

Our client operates a successful group of retail and service locations across the Midlands. They're known for quality, community reputation, and a commitment to improving standards at every level. They're now seeking an Area Manager to oversee two key Birmingham sites and lead them into their next stage of growth.

The Role

You’ll take full responsibility for operational performance, people management, and business development across multiple service sites. This is a fantastic opportunity for someone with dry-cleaning, retail, or service management experience who thrives on improving efficiency and driving results.

Key Responsibilities

• Oversee operations across two retail / service sites.
• Coach and motivate teams to deliver great customer experiences.
• Improve efficiency, processes, and profitability.
• Ensure consistent service quality and operational discipline.

About You

• Background in multi-site retail, laundry, or service management.
• Visionary mindset - focused on improvement, growth, and leadership.
• Commercially aware and confident managing teams.
• Organised, accountable, and proactive.

Why Join

This is a hands-on leadership role within a growing, family-run business that values trust, innovation, and staff development.

Apply today via Hatched Talent Solutions , the official recruitment partner.