Area Maintenance Manager

City Facilities Management Limited; City Of London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A major UK facilities management company is seeking an experienced Area Maintenance Manager to lead a technical team. Responsibilities include ensuring effective delivery of maintenance services, financial management, and fostering strong client relationships. The ideal candidate has robust experience in management, a full driving license, and is flexible for on-call duties. Competitive benefits include 33 days holiday, a private pension, and employee discounts.

Benefits

33 Days Holiday (Inc. Bank Holidays)

Private Pension

HealthShield Cashback Plan

Employee Discounts

Mental and Physical Health Services

Electric Car Scheme

Discounted Bus Travel

Qualifications

• Experience in managing maintenance teams and client interactions.
• Full driving license required.
• Flexibility to be available on call out of hours.

Responsibilities

• Lead a static technical team for Planned Preventative Maintenance (PPM).
• Ensure compliance with legislation and service standards.
• Oversee financial management including budgeting and expenditure.

Skills

Budget Management

Team Leadership

Client Relationship Management

Job description

We have an exciting opportunity for an experienced Area Maintenance Manager to join our team, working with one of our major UK retail clients. In this role, you will lead a static technical team, ensuring the effective delivery of Planned Preventative Maintenance (PPM) and Reactive Maintenance services. A key part of this position is fostering strong client relationships, maintaining excellent communication, and ensuring our service consistently meets expectations. You will be responsible for managing both your technicians and client interactions, ensuring a customer-focused approach that builds trust and long-term partnerships. Service delivery must align with all legislative and regulatory standards, as well as agreed service levels. Additionally, you will oversee a schedule of compliance audits, taking prompt corrective action where necessary. Driving continuous improvement, supporting training, and enhancing operational processes will also be integral to your success in this role. If you are passionate about delivering exceptional service, building strong relationships, and leading a high-performing team, we'd love to hear from you.

Financial Responsibility

• Effective Budget Management: Oversee all expenditure across your allocated area, ensuring strict cost control within agreed site budgets.
• Financial Accountability: Ensure all spending approvals comply with designated levels of spend authority, maintaining transparency and financial discipline.
• Driving Business Growth: Identify and implement cost-effective business development opportunities within budget, enhancing service offerings for the customer.
• Strategic Planning & Investment: Collaborate with the customer and designated managers to support the development of capital plans and projects, ensuring financial efficiency and long-term value.

People Responsibility

• Building a High-Performing Team: Leading recruitment and induction processes to ensure the right talent is brought into the team.
• Developing & Coaching: Providing ongoing training, development, and appraisals to help technicians reach their full potential while aligning with company processes.
• Ensuring Compliance & Competency: Regularly reviewing legal training requirements and ensuring all team members are validated and up to date with industry and company standards.
• Setting the Standard for Performance: Holding technicians accountable for delivering all aspects of their roles, ensuring high-quality service and professionalism.
• Upholding Conduct & Capability: Managing team conduct and performance effectively, applying disciplinary procedures where necessary in line with company policies.
• Managing Attendance Fairly & Consistently: Monitoring absence within the team, ensuring return-to-work interviews are conducted and any support needed is provided.

The Ideal Candidate

• Flexible to be available / on call out of hours
• Full driving license.

What We Offer

• 33 Days Holiday (Inc. Bank Holidays)
• Private Pension
  HealthShield Cashback Plan - Reclaim part of your dental/optical costs.
• OneCity - Employee Discount Platform
• Employee Value Awards up to the value of £250
• Access to Costco Personal Membership Subscription
• Mental and Physical Health Services (Wisdom, Thrive, SkinVision)
• Electric Car Scheme (Criteria Applies)
• First Bus Commuter Club - Discounted Bus Travel
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