Area General Manager - Multi-Store Hospitality Leader

Five Guys; Birmingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A well-known burger chain is seeking a Bench General Manager in Birmingham to oversee operations and lead a large team. The ideal candidate has a strong track record in people development and operational management. Key responsibilities include managing P&L, ensuring customer service excellence, and maintaining a fun working environment. This role offers a competitive bonus scheme, development opportunities, and a culture of growth. If you are passionate about burgers and team leadership, apply now!

Benefits

20% bonus scheme

Secret Shopper bonus

Long service rewards

33 days paid holiday

Paid breaks

Free food while on shift

Private medical insurance

Life assurance

Employee financial wellbeing app

Qualifications

• Proven track record of developing people and managing large teams.
• Experience in controlling P&L and KPIs.
• Hands-on leadership skills.

Responsibilities

• Accountable for day-to-day operations and results of the store.
• Lead, inspire, and coach teams for high performance.
• Ensure excellent customer service and staff development.

Skills

People development

Leadership

Customer service

Operational management

Job description

A well-known burger chain is seeking a Bench General Manager in Birmingham to oversee operations and lead a large team. The ideal candidate has a strong track record in people development and operational management. Key responsibilities include managing P&L, ensuring customer service excellence, and maintaining a fun working environment. This role offers a competitive bonus scheme, development opportunities, and a culture of growth. If you are passionate about burgers and team leadership, apply now!