Aquatic and Sports Courses Manager - Stechford Leisure Centre

Serco Limited; Birmingham; On-site; GBP 17,000; Part time

Job summary

A leisure services provider is seeking an Aquatic and Sports Courses Manager for its Stechford Leisure Centre. This part-time role involves leading a team, managing swimming and sports programs for approximately 2000 children, and ensuring high operational standards. Ideal candidates will have relevant qualifications and experience in leisure operations, strong leadership skills, and a DBS clearance. A competitive salary and various benefits are offered for those committed to community engagement and customer satisfaction.

Benefits

Free membership at the Centre

Discounted use of classes and facilities

Excellent Development and Training Opportunities

Matched pension contribution

Annual leave (Pro Rata) + Public Holidays

Life assurance up to 2x base salary

Qualifications

• Experience in leisure operations and programme management.
• Enhanced DBS clearance is required.

Responsibilities

• Lead and develop Swim Teachers and Sports Coaches.
• Manage swimming and sports course programmes.
• Drive customer engagement and retention.

Skills

Leadership skills

Customer service skills

Education

ASA Level 2 or STA Qualification

NPLQ or Rescue Test for Teachers (or willing to obtain)

Job description

Aquatic and Sports Courses Manager

Stechford Leisure Centre

Permanent, Part Time (20 hours p/w)

£16,560 pa pro rata + Corporate Benefits Package

Serco Leisure is recruiting for an Aquatic & Sports Course Manager for our Stechford Leisure Centre. You will play a key role in creating high-quality swimming and sports programmes that help our community live healthier and more active lives.

In this fast-paced and rewarding role, you will lead a team of instructors and coaches, ensure the smooth running of our programmes, and drive participation and customer satisfaction across the centre.

What you'll be doing

• Leading and developing our Swim Teachers and Sports Coaches
• Managing and growing our swimming and sports course programmes - approx. 2000 children and daytime school swimming.
• Driving customer engagement, retention and revenue
• Ensuring safety and high operational standards across the pool environment
• Managing school swimming, waiting lists and community outreach
• Supporting reporting, stock management and programme updates

What you'll need

• ASA Level 2 or STA Qualification
• NPLQ or Rescue Test for Teachers (or willing to obtain qualification)
• Experience in leisure operations and programme management
• Strong leadership and customer service skills
• Enhanced DBS clearance

Why Serco

A place you can make an impact: Working within Leisure means that you'll play a critical role in ensuring that the communities we serve receive exceptional service and you'll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.

A place you can count on: It takes a diverse team to support our Leisure business and we're big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you'll find all the opportunity you need to evolve your career.

A place for you: Our staff providethe best possible service for our customers, and we welcome those who take similar pride in their work.

What we offer

• Free membership at the Centre plus heavily discounted use of classes and facilities.
• Free safeguarding training and DBS check
• Excellent Development and Training Opportunities
• 6% employer matched pension contribution
• Up to 22 days annual leave (Pro Rata) + Public Holidays
• Life assurance up to 2x base salary
• For all Leisure benefits please see Employee Benefits (moreleisure.com)