Approved Premises Manager (SPO)

Ministry of Justice; Worcester; Hybrid; GBP 55,000 - 70,000; Full time

Benefits offered by this job

Annual Leave 25 days

LGPS Pension

Training & development

Employee networks for inclusion

Family friendly policies

Job summary

Ministry of Justice, National Probation Service, Midlands region, seeks an Approved Premises (AP) Manager to lead the AP team at a designated site. You will oversee risk management of residents, ensure safety for staff, residents, the public and premises, and align practice with national standards.

The role demands strong leadership, strategic resource management, and collaboration with partners. You will participate in out-of-hours standby duties and support other teams as needed while

Qualifications

• Substantial experience with a proven record of good practice in a variety of settings (including offender risk assessment and management) as a Probation Officer or from working within another criminal justice agency or related work context.
• Experience of risk management and assessment.
• Ability to implement the services health and safety policies.
• Experience of working flexibly as a member of a team to achieve performance targets and to contribute to effective administration and information systems.
• Demonstrable achievements in managing/supporting change and effecting improvements in quality and efficiency.
• Experience of proactively championing diversity and inclusiveness both internally and externally.
• Evidence of ability to evaluate practice and provide a practice perspective on policy development.
• Interpret and apply performance reports

Responsibilities

• Provide effective management and leadership to the AP team at the designated site.
• Ensure delivery of good practice and improve team performance to meet policy and national standards.
• Deploy staff and resources efficiently to meet contractual requirements.
• Safeguard staff, residents, the public and premises, and respond to safety incidents.
• Influence and participate in multi-agency arrangements for public protection.
• Support and cover other teams during periods of absence and carry out standby duties as required.
• Represent the AP and engage with partners and stakeholders to maintain service quality.

Skills

Leadership

Risk management

Staff development

Performance improvement

Equality & inclusion

Communication

Decision making

Education

Diploma in Probation Studies

Diploma in Social Work (Probation Option)

CQSW (Probation Option)

Graduate Diploma/Honours Degree in Community Justice

Job description

There are 20 Approved Premises sites in Midlands - the merit list may be utilised for other sites within this area., The job holder will be responsible for managing an Approved Premises (AP). They will manage the practice of AP staff within the designated site and ensure the effective management of risk posed by resident offenders., The jobholder will manage the efficient and effective operation of the AP. They will supervise AP staff to ensure compliance with NPS strategy for use of AP. They will create and maintain a safe environment ensuring the safety of staff, residents, the public and the premises. They will offer support and cover to other teams/functions during periods of absence. In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. The AP Manager will be expected to participate in an out-of-hours standby duty rota. Responsibilities, Activities & Duties The job holder will be required to carry out the following responsibilities, activities and duties:

• To provide effective management and leadership to the team
• To be accountable for the quality delivery of good practice and team performance improvement within policy and national standards
• To ensure that all team resources, are deployed efficiently and effectively.
• To ensure that staff can efficiently and effectively meet the requirements of the NPS' contract with HMPPS, Community Rehabilitation Companies (CRC) and local business plans as required
• To access, interpret, analyse and apply performance data pro-actively in order to improve function/team performance, evaluate practice and deliver organisational aims
• To proactively manage staff development, issues of underperformance, attendance, health and safety, employee relations and diversity matters. Adopt a consistent, fair and objective standpoint when making decisions in relation to individual staff issues
• To ensure that AP staff manage risk appropriately, and meet all public protection standards and targets
• To contribute directly to public protection through multi-agency arrangements and individual casework review, discussion and feedback
• To ensure that AP staff manage self-harm, wellbeing and social care needs of residents, and carry out First Aid as necessary in the case of injury or self-harm
• To promote a culture of innovation and continuous improvement to service delivery
• To manage financial resources as delegated by the AP Area Manager
• In accordance with the business plan, to provide a leading role and direction in work with partners and key stakeholders, and represent the NPS as appropriate to the role
• To facilitate effective communication between the AP management team and internal and external partners
• To respond positively to the concerns of neighbours and the community local to the AP.
• To undertake 'stand-by' duties and participate in the 'out-of-hours' rota, responding to issues as appropriate
• To ensure the effective functioning of contracts for staffing, facilities and estates as delegated by the AP Area Manager
• As a member of the AP Management Team, to play an active part in the corporate management of the NPS as necessary
• Carry out safeguarding children and safeguarding adult duties in accordance with the NPS statutory responsibilities and agency policies
• To undertake specific areas of responsibility as delegated by the Area Manager and any other duties as appropriate commensurate with the grading of the post
• Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes
• To work within the aims and values of NPS and HMPPS

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder. An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh, The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Level of security checks required DBS Standard

• Leadership
• Developing Self and Others
• Working Together
• Making Effective Decisions
• Delivering at Pace
• Communicating and Influencing
• Managing a Quality Service

Essential Experience

• Substantial experience with a proven record of good practice in a variety of settings (including offender risk assessment and management) as a Probation Officer or from working within another criminal justice agency or related work context.
• Experience of risk management and assessment
• Ability to implement the services health and safety policies
• Experience of working flexibly as a member of a team to achieve performance targets Experience of contributing to the provision of effective administration and information systems
• Demonstrable achievements in managing/supporting change and effecting improvements in quality and efficiency
• Experience of proactively championing diversity and inclusiveness both internally and externally
• Evidence of ability to evaluate practice
• Evidence of ability to provide a practice perspective on policy development
• Interpret and apply performance reports

Technical requirements

Probation Qualification Framework Graduate Diploma/Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice. Or a qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007.The following qualifications gained in England and Wales were previously recognised as providing such eligibility:

• Diploma in Probation Studies,
• Diploma in Social Work (with Probation Option)
• CQSW (with Probation Option)

IT skills including evidence of ability to interpret and apply performance reports

Benefits

• Annual Leave Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis
• Pension The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information. Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.
• Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
• Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.
• Eligibility All candidates are subject to security and identity checks prior to taking up post

Support

• A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share.
• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
• For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

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Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.