Apprenticeship Quality & Compliance Manager - 2 year FTC

Screwfix; Yeovil; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A home improvement retailer in Yeovil is seeking an Apprenticeship Quality and Compliance Manager to lead quality processes for their apprenticeship programs. The ideal candidate should possess assessing and safeguarding qualifications, along with experience in managing quality improvements. This role includes responsibilities like managing quality audits and acting as the Designated Safeguarding Lead. A competitive salary and comprehensive benefits package, including a discretionary bonus, are offered.

Benefits

20% staff discount at Screwfix

Access to wellness resources

Up to 20% discretionary bonus

Qualifications

• Experience with external bodies in quality improvements.
• Experience leading external quality assurance visits.
• Experience managing process improvements in education.

Responsibilities

• Manage the internal quality cycle process.
• Develop and monitor Self-Assessment Report and Quality Improvement Plan.
• Act as the Designated Safeguarding Lead.

Skills

Quality improvement

Safeguarding

Analytical skills

Leadership

Education

Assessing and IQA qualification (V1/A1)

Safeguarding qualification

Tools

Smart Assessor

Aptem

PICs

Job description

Overview

We're on a mission to grow exceptional talent! Our apprenticeships are a key part of how we do it. As an Employer Provider, we're proud to deliver high‑quality, inspiring learning experiences that shape the future of our people and our organisation.

We're looking for an Apprenticeship Quality and Compliance Manager to help us take our provision to the next level. Reporting to the Leadership & Talent Manager, you'll lead the way in ensuring our programmes meet and exceed all DfE, OFSTED, and Awarding Organisation (AO) standards. You'll manage and continuously improve our quality processes, making sure every apprentice achieves outstanding outcomes that meet both internal and external expectations.

You'll also be our Designated Safeguarding Lead, ensuring the safety, welfare, and success of every apprentice. This is a fantastic opportunity to make a real impact, shaping a best‑in‑class apprenticeship experience and helping us build the skilled workforce of tomorrow.

At Screwfix, we believe happy, fulfilled colleagues create a stronger business. That's why we've built a workplace that works for you—combining flexibility, inclusivity, and sustainability with opportunities to thrive.

Work‑Life Balance

Enjoy the best of both worlds: Our hybrid working offering includes face‑to‑face collaboration at our welcoming Head Office and flexible hours to fit life's priorities, whether it's the school run or personal time.

Belonging & Growth

From day one, you'll feel part of a team that values your voice and supports your growth. We're proud to champion diversity because we know unique perspectives make us stronger. Whether starting out or looking for your next step, you'll thrive here.

Sustainability That Matters

We're committed to creating a better future, taking bold steps to reduce carbon emissions, use sustainable packaging and innovate for a greener world. Sustainability drives everything we do, and we're proud to make a real impact for our planet and future generations.

Join Screwfix and discover a workplace where you can belong, grow, and help build a more sustainable future.

Responsibilities

• Manage and continually review the internal quality cycle process including quality standards, policies, procedures, and action plans, ensuring compliance with apprenticeship sector requirements.
• Develop, manage and monitor the Self‑Assessment Report (SAR) and Quality Improvement Plan (QIP) and any associated activities.
• Manage sampling and verification activities to improve the progression and achievement of learners and ensure consistency across the apprenticeship team.
• Ensure we are continually meeting the requirements of Ofsted's Education Inspection Framework and implement any improvements and enhancements as required.
• Manage and enhance compliance with DfE contract funding rules implementing best practices across relevant processes.
• Act as the Designated Safeguarding Lead (DSL) and manage, audit and review our safeguarding processes, policies, action plans, Prevent risk assessment and associated activities.
• Drive outstanding performance by monitoring provision against Key Performance Indicators, ensuring compliance to quality requirements, and reporting on progress and outcomes.
• Manage quality and standardisation activities through the Quality Assurance Specialist and in partnership with the Apprentice Programme Manager.
• Provide a strong analytical approach to pinpoint potential performance concerns, their causes and potential interventions to address them.
• Conduct appropriate compliance internal audits on a regular (minimum quarterly) and ad hoc basis.
• Work closely with the Apprenticeship Programme Manager to identify and implement improvement opportunities.
• Manage the Apprenticeship Quality Assurance and Compliance team ensuring our apprenticeship quality and data is accurate, timely and compliant and opportunities are identified to continually improve and enhance our provision.

Qualifications

• Must have an Assessing and IQA qualification i.e., V1/A1.
• Must have a Safeguarding qualification.
• Experience in working with external bodies and managing quality improvements in apprenticeships and/ or training and education sector.
• Demonstrable experience in leading external quality assurance visits from an awarding body or OFSTED.
• Experience in identifying and managing process improvements in a learning and/ or qualification environment.
• Experience in managing portfolio and funding software such as Smart Assessor, Aptem and PICs.

At Screwfix, Your Wellbeing Comes First

We're dedicated to helping you thrive at work and at home. With a fantastic range of benefits, opportunities for self‑development, and an annual discretionary bonus of up to 20%, we put your wellbeing at the heart of everything we do.

Your Wellbeing, Our Priority

Health Support: Employee assistant programme, access to wellness resources such as PepTalk, discounted cash health plans and gym memberships.

Financial Wellbeing: Flexible pay, savings, and financial coaching through Wagestream, up to 14% employer pension contributions and life cover of up to 4 x salary. Up to 20% discretionary bonus.

Everyday Perks: 20% staff discount at Screwfix and B&Q, discounts at hundreds of retailers via Hapi app and Cycle to Work scheme.

Opportunities to Grow: We believe in self‑development and creating space for you to thrive. With access to training, career growth, and support networks, we'll help you build a brighter future.

We believe in equity for all. Please let us know at [e-mail] if you need any additional support or adjustments when it comes to your application.

NO AGENCIES PLEASE

#LI-Hybrid