Apprenticeship Quality & Compliance Manager

Screwfix Direct; Yeovil; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in Yeovil is seeking an Apprenticeship Quality and Compliance Manager to ensure high standards in apprenticeship programs. You will manage compliance processes, lead safeguarding efforts, and continuously improve quality standards. The ideal candidate will have relevant qualifications and experience in apprenticeship quality assurance. This role offers a hybrid working model and a range of employee benefits.

Benefits

Employee assistant programme

Discounted cash health plans

20% staff discount at Screwfix

Flexibility in hours

Hybrid working options

Qualifications

• Must have an Assessing and IQA qualification (V1/A1).
• Must have a Safeguarding qualification.
• Experience in working with external bodies.

Responsibilities

• Manage the internal quality cycle process ensuring compliance.
• Develop and monitor the Self-Assessment Report (SAR).
• Ensure compliance with DfE contract funding rules.

Skills

Leading external quality assurance visits

Managing quality improvements

Analytical skills

Experience with apprenticeship and/or training sectors

Education

Assessing and IQA qualification (V1/A1)

Safeguarding qualification

Tools

Smart Assessor

Aptem

PICs

Job description

Company Mission

We're on a mission to grow exceptional talent! Our apprenticeships are a key part of how we do it. As an Employer Provider, we're proud to deliver high‑quality, inspiring learning experiences that shape the future of our people and our organisation.

About the Role

We're looking for an Apprenticeship Quality and Compliance Manager to help us take our provision to the next level. Reporting to the Leadership & Talent Manager, you'll lead the way in ensuring our programmes meet and exceed all DfE, OFSTED, and Awarding Organisation (AO) standards. You'll manage and continuously improve our quality processes, making sure every apprentice achieves outstanding outcomes that meet both internal and external expectations. You'll also be our Designated Safeguarding Lead, ensuring the safety, welfare, and success of every apprentice.

Responsibilities

• Manage and continually review the internal quality cycle process including quality standards, policies, procedures, and action plans, ensuring compliance with apprenticeship sector requirements.
• Develop, manage and monitor the Self-Assessment Report (SAR) and Quality Improvement Plan (QIP) and any associated activities.
• Manage sampling and verification activities to improve the progression and achievement of learners and ensure consistency across the apprenticeship team.
• Ensure we are continually meeting the requirements of Ofsted's Education Inspection Framework and implement any improvements and enhancements as required.
• Manage and enhance compliance with DfE contract funding rules implementing best practices across relevant processes.
• Act as the Designated Safeguarding Lead (DSL) and manage, audit and review our safeguarding processes, policies, action plans, Prevent risk assessment and associated activities.
• Drive outstanding performance by monitoring provision against key performance indicators, ensuring compliance to quality requirements, and reporting on progress and outcomes.
• Manage quality and standardisation activities through the Quality Assurance Specialist and in partnership with the Apprentice Programme Manager.
• Provide a strong analytical approach to pinpoint potential performance concerns, their causes and potential interventions to address them.
• Conduct appropriate compliance internal audits on a regular (minimum quarterly) and ad hoc basis.
• Work closely with the Apprenticeship Programme Manager to identify and implement improvement opportunities.
• Manage the Apprenticeship Quality Assurance and Compliance team ensuring our apprenticeship quality and data is accurate, timely and compliant and opportunities are identified to continually improve and enhance our provision.

Qualifications

• Must have an Assessing and IQA qualification i.e., V1/A1.
• Must have a Safeguarding qualification.
• Experience in working with external bodies and managing quality improvements in apprenticeships and/or training and education sector.
• Demonstrable experience in leading external quality assurance visits from an awarding body or OFSTED.
• Experience in identifying and managing process improvements in a learning and/or qualification environment.
• Experience in managing portfolio and funding software such as Smart Assessor, Aptem and PICs.

Benefits

• Health Support: Employee assistant programme, access to wellness resources such as PepTalk, discounted cash health plans and gym memberships.
• Financial Wellbeing: Flexible pay, savings, and financial coaching through Wagestream, up to 14% employer pension contributions and life cover of up to 4 x salary. Up to 20% discretionary bonus.
• Everyday Perks: 20% staff discount at Screwfix and B&Q, discounts at hundreds of retailers via Hapi app and Cycle to Work scheme.
• Opportunities to Grow: Training, career growth, and support networks to build a brighter future.
• Work‑Life Balance: Hybrid working offering, flexible hours, family‑friendly environment.
• Sustainability Commits: Reducing carbon emissions, sustainable packaging, greener innovations.