Apprenticeship Coordinator

Uptime Institute; Ipswich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global organization is seeking an Apprenticeship Coordinator to manage their apprenticeship program in Ipswich. This role involves onboarding, creating training plans, and supporting apprentices while ensuring compliance with regulatory standards. The successful candidate will collaborate with various teams, responding to queries and maintaining proficiency in relevant IT platforms. The role offers a competitive package, annual leave, and opportunities for progression in a dynamic environment.

Benefits

Competitive package and benefits

Annual leave allowance

Training and mentorship opportunities

Qualifications

• Ability to manage onboarding and training plans.
• Experience in responding to queries by email or telephone.
• Strong understanding of government-funded apprenticeship regulations.

Responsibilities

• Oversee all aspects of the apprenticeship program.
• Set up accounts for new apprentices and employers on Aptem.
• Upload apprenticeship details to external systems.
• Run monthly reports and follow up on actions.

Skills

Organizational skills

Communication skills

IT proficiency

Adaptability

Tools

Microsoft Office

Aptem

Salesforce

ACE 360

Job description

Job Overview

We are looking for a highly organized and dedicated Apprenticeship Coordinator to oversee all aspects of our apprenticeship program. The successful candidate will manage onboarding, create training plans, and support apprentices throughout their journey. This role requires close collaboration with internal teams and external stakeholders to ensure the program meets both apprentice and organisational needs while remaining compliant with regulatory standards. The position will work flexibly across the Corporate Development – Education Group, primarily focusing on Apprenticeships, with occasional involvement in MA and CCam., and will require a flexible approach to work with the ability to adapt to a fast‑paced, ever‑changing environment.

Key Responsibilities

• Set up accounts for new apprentices and employers on Aptem (the platform we use for apprenticeships).
• Upload apprenticeship details to external systems (e.g., ACE 360, Edexcel Online, Apprenticeship Service).
• Run monthly reports and follow up on any resulting actions.
• Provide administrative support to apprenticeship trainers.
• Respond to employer or apprentice queries by email or telephone.
• Liaise with colleagues and attend meetings with other company functions necessary to perform duties and aid business and organisational development.
• Develop an in‑depth understanding of the rules and regulations associated with government‑funded apprenticeships.
• Develop an in‑depth understanding of the internal (Aptem, Salesforce) platforms and external platforms (ACE 360, Learner Record Service, Apprenticeship Service, Edexcel Online) used in apprenticeships.
• Use Microsoft Office (Word, Excel, Outlook) and maintain IT proficiency.
• Maintain a proactive, can‑do attitude.

Benefits

• The opportunity to work in a global market‑leading multi‑national organisation.
• Competitive package and benefits.
• Annual leave allowance plus public holidays.
• Work as part of a dynamic and collaborative environment.
• Prospect of progression and development in a growing organisation.
• Training, guidance, and mentorship provided.