Apprentice Waste Prevention Officer

Buckinghamshire Council; Aylesbury; Hybrid; GBP 14,000 - 24,000; Full time

Job summary

A local government authority in Aylesbury seeks a motivated individual for a marketing apprenticeship within the Waste Prevention Team. This role offers practical experience in marketing and waste management, focusing on community engagement and recycling initiatives. The ideal candidate will develop marketing skills while completing a Level 3 qualification. Salary starts at £14,566 p.a., with opportunities for growth and a supportive work environment.

Benefits

Paid holiday package

50% off Arriva bus travel

Employee discounts on restaurants and shops

Gym discounts

Training costs covered

Qualifications

• Eligible for Level 3 Advanced Apprenticeship.
• Qualified to Level 2 or above in Literacy and Numeracy.
• No degree in the same subject.

Responsibilities

• Monitor social media channels and respond to messages.
• Create content for website and social media.
• Engage with community groups and stakeholders.

Skills

Organisational skills

IT skills

Social media understanding

Communication skills

Initiative

Written communication

Public interaction

Education

Level 2 in Literacy and Numeracy

Tools

Microsoft Office

Job description

We’re looking for a passionate and energetic person to join our Waste Prevention Team in Neighbourhood Services. You’ll combine work-based training along achieving an Advanced (Level 3) qualification in Multi-Channel Marketing that will help you towards a career in the field of marketing, the environment or waste management and strategy.

Working for one of the largest employers in the County, you will gain practical marketing and promotions skills as well as experience of the waste management services that the Council provides. Waste Management plays a key role in addressing the Climate crisis and this role will help support the Councils efforts locally.

About us

Our apprenticeships are designed to give you the hands-on experience needed in a real job that brings out the best in you, with real responsibilities, real challenges, real projects and scope to grow your career.

Click here for an insight on what it’s like to be an apprentice with us.

The role sits within the Strategic Waste Management and Enforcement service. The team work collaboratively to provide core Council services that cover waste treatment, recycling, reuse and recovery operations provided through a number of multi-million-pound waste contracts. Contracts the team manage include the Energy from Waste (EFW) contract, the Household Recycling Centre (HRC) contract and Green, Food, Bulky and Wood (GFBW) contract.

Collectively the team are involved in a wide range of work from enforcement to contract management, procurements, communications, internal business/systems improvements, infrastructure projects, behaviour change projects and customer service. The wider team also covers the management of fly tipping, unlawful encampments, and traveller community enforcement. Working across the team means there are plenty of opportunities for learning and development in both a formal and informal capacity. The team environment is fast paced, dynamic and supportive, we invest in ‘growing our own’ so there are excellent opportunities for career progression. The Team are friendly, approachable, and always up for the next chalenge!

About the role

A typical day might involve monitoring social media channels, responding to messages from the public, writing articles or content for the website and social media and collating data & recording it accurately.

The role will help support the wider team whilst giving you exposure to how the waste service operates and will include the opportunity to see first-hand how waste is managed and processed in Buckinghamshire.

Your work will focus on supporting projects that encourage residents to reduce, reuse and recycle more. It includes creating content to share with local residents about waste and recycling, this could be on our website or via social channels or include input into printed media such as magazine articles and leaflets. Other responsibilities will include attending public events, responding to resident queries, engaging with community groups, schools and external stakeholders and supporting the contracts team to deliver excellent services.

All this will develop in you an understanding of marketing techniques and communication tools and how these can be applied to waste management in a local government setting, and the role of communications in promoting good waste behaviours. This work can then be applied to real life campaigns and promotions and assist with delivering a key Council service. Alongside your day-to-day role you will also study to achieve the Level 3 Multi-Channel Marketer apprenticeship throughout the duration of your time with us. For this we’ll assign you time during your working week for study and assessments - which means no evening or weekend study is required.

Any-Desk:

As an ‘any-desk’ worker, you’ll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements.

About you

Skills required:

• Able to organise own work and achieve deadlines
• Good IT skills and the ability to use Microsoft Office software
• Understanding of Social Media
• Able to communicate well verbally and in writing
• Able to use initiative and identify new opportunities
• Good standard of written work with accurate spelling and grammar
• Able to deal calmly and politely with members of the public

Personal Qualities:

• A passion for the environment and sustainability
• Able to get on well with range of people
• Enthusiastic, dynamic and forward thinking
• Enjoys hands-on jobs that involve being out of an office as well as in
• Comfortable working as part of a team and playing an active role
• Willingness to learn and to undertake a range of different tasks as required

Eligibility Criteria:

For Level 3 Advanced Apprenticeship - Qualified to Level 2 or above in Literacy and Numeracy (GCSE grades A* - C/9-4 or equivalent), or Level 2 Intermediate Apprenticeship Qualification.

Please note: You will not be eligible for this post if you have a degree in the same subject as this apprenticeship, or other qualifications in the same subject at an equivalent level.

Other information

Our apprenticeship roles are on a fixed term contract for the duration of the apprenticeship. Level 3 is usually for about 18 months.

Salary
Your initial apprentice salary will be £14,566 p.a. which will increase in the 2nd year of your apprenticeship to £19,292 if you are aged 19-20, or £23,556 if you are aged 21 or above.

All your training will be funded by us.

As well as the salary, our apprentices are eligible for:

• Paid holiday package
• Get 50% off Arriva bus travel
• Receive a range of restaurant, shop & gym discounts through our Employee Benefits scheme
• Apply for a TOTEM Card (formerly called the NUS Extra card)

This is a full time position working a 37 hour week Monday to Friday and you will be required to travel to the office at least two days a week.

The ability to converse with ease with customers and provide advice in accurate spoken English is essential for the post (Code of Practice: English language requirements for public sector workers 2016).

Some travel will be necessary, and expenses will be provided for this.

We cannot guarantee a permanent position following completion of the apprenticeship, however this is a great opportunity to develop knowledge of the waste management field of work which continues to grow whether working in the public or private sector.

This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• All unspent cautions and/or unspent convictions

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Our values and culture

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

About the Business Unit

Our Communities directorate works across the county to deliver a number of the key customer-facing services that our residents, businesses and visitors rely on every day.

This directorate includes a wide range of services, including:

• collecting and disposing of waste and recycling
• maintaining our roads and Rights of Way network and parking
• ensuring the delivery of school transport, and supporting sustainable travel including public bus services and School Crossing Patrollers
• managing Country Parks
• leisure facilities, museums, theatres and libraries, as well as developing our Cultural Strategy
• Licensing, Environmental Health and Trading Standards
• Cemeteries and Crematoria

The customer is central to how we develop and deliver all of these services, which help promote our rich and vibrant culture and special environment.

We are looking for enthusiastic, ambitious and committed individuals to join our team and help us to continue to make Buckinghamshire a great place to live, work and visit. This is an exciting time for us as we bring together the services previously run by five separate councils before Buckinghamshire Council was created. Whilst making major changes to contracts affecting residents across Bucks, we continue to focus on delivering great customer service. You will join us on our journey of continuous improvement - whether that’s through developing strategies and ways of working or delivering services on the ground, every person in Communities is a valued member of the team.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.