Apprentice Veterinary Care Assistant

PDSA; City Of London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading veterinary charity in London is seeking an Apprentice Veterinary Care Assistant to provide customer service and clinical care while supporting the veterinary team. The ideal candidate should hold a Level 2 diploma and be motivated with strong customer service skills. This role offers a great starting point in veterinary practice and includes various benefits like holidays, pension schemes, and health programs.

Benefits

25 days holiday

Wellbeing Day

Generous pension schemes

Life Assurance

Employee Assistance Program

Retail discounts

Qualifications

• Candidates must have a Veterinary Care Assistant Level 2 diploma or equivalent.
• Good customer service skills are essential.
• A minimum age of 18 years old is required due to a varied shift pattern.

Responsibilities

• Support the hospital team with animal wellbeing.
• Maintain a clean and hygienic environment.
• Assist with animal handling and reception duties.

Skills

Customer service skills

Animal handling

Self-motivation

Education

Veterinary Care Assistant Level 2 diploma or equivalent

Job description

Pets and people at the heart of what we do.

About the Role:

We are looking to recruit a Apprentice Veterinary Care Assistant at our Hendon Pet Hospital who will provide a high standard of customer service and clinical care whilst promoting pet wellbeing and supporting the clinical team.

The role will be responsible for supporting the hospital team with taking care of the wellbeing of pets by maintaining a clean and hygienic environment at all times, assisting with animal handling, working at reception and providing support to the Veterinary nurses and Veterinary Surgeons.They will also encourage financial contributions from clients from time to time.

The role is an excellent starting point if you want a career within Veterinary practice.

About You:

Candidates must have a Veterinary Care Assistant Level 2 diploma or equivalent to meet the application criteria for this role, as being highly self motivated with good customer service skills.

A minimum age of 18 years old due to a varied shift pattern.

The closing date for this vacancy may be brought forward should we receive sufficient candidates.

About the benefits:

We are really passionate about being a great place to work, where people feel connected with what we do and where they feel they can make a genuine difference. This commitment has resulted in us being rated as one of the top 25 big organisations to work for in the UK according to Best Companies survey.

In addition to being a great place to work, we offer a wide range of benefits, including:

• 25 days holiday (excluding Bank Holidays) with the option to buy and sell up to 5 days per year
• An additional Wellbeing Day to take whenever you like to help recharge your batteries
• Generous Auto-Enrolment pension and/or Contributory pension schemes available starting at an enhanced rate of 5% contributions up to 10%
• Life Assurance policy (4 x Annual Salary)
• Employee Assistance Program and Online Wellbeing Centre available 24/7 giving you the ability to speak with a professional in confidence about a range of issues
• Wide range of discounts for Retail, Holiday and similar organisations on our fetch platform

About PDSA:

As the UK’s leading veterinary charity, with 48 Pet Hospitals, we strive to improve pets’ lives – through prevention, education and treatment. Every year our dedicated vet teams carry out 2.7 million treatments on 470,000 pets. Our national network of around 120 high street shops help us to provide these treatments through selling both donated and new goods.

We believe that we work better together, so everyone from our vets, volunteers, shop teams and to our office support colleagues – we are driven in our dedication and passionate about pets. Join us and help improve the lives of every pet.

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which allindividualsare able tomake best use of their skills, free fromdiscrimination or harassment, and in which all decisions are based onmerit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds.

If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.