Apprentice Service Colleague

Asda Stores Ltd; Shaw; On-site; GBP 16,531,000 - 20,664,000; Part time

Benefits offered by this job

15% colleague discount

Company pension

Wellbeing services

Job summary

Asda Stores Ltd. in Shaw is seeking an Apprentice Service Colleague for part-time hours to support day-to-day store operations. You will help with shelves, online orders, and customer service, working as part of a friendly team.

The role emphasizes a customer-first approach, teamwork, reliability, and a positive attitude. Training is provided, with shifts including weekends and evenings in a busy retail environment.

Qualifications

• Customer-focused with a positive attitude and friendly approach.
• Willingness to learn and develop skills in a fast-paced store environment.
• Good communication and teamwork.
• Flexible to work weekends and evenings.

Responsibilities

• Stock shelves and unpack deliveries.
• Pick online orders and assist customers.
• Serve at the checkout and support store operations.
• Collaborate with team to deliver great service.

Skills

Customer-focused

Team player

Reliable

Positive attitude

Willing to learn

Job description

Job Title Apprentice Service Colleague Location Shaw Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 20 Pay Rate £13.10 Category Retail Hourly

Closing Date 30 December 2026

At Asda, we want you to find your everything. As a Service Colleague in our store team, you'll be at the heart of the customer experience, serving with heart and pride. Whether you're stocking shelves, unpacking deliveries, picking online orders, serving at the checkout or even perfecting pizzas, you'll play a vital role in the smooth running of our operation while putting customers at the heart of everything you do. Comfortable working across a range of store areas, you'll adapt to the needs of our customers and business, delivering a great experience wherever you're needed. You'll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:

• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You’re open to training and keen to build your skills.

What you’ll bring:

• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced customer service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings

Everything you'll love

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

About Asda

Asda is Reimagining Retail. It’s hard for anyone to imagine how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with there are hundreds more you don’t often get to see. In fact, because our business is changing we're creating new roles all the time! So take the time to look around.