Apprentice Retail Team Leader

SUPERDRUG; Tees Valley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading health and beauty retailer in Tees Valley is looking for an Apprentice Team Leader. In this role, you will support management, drive sales, and provide excellent customer service. Candidates should have experience in retail, enjoy working in a fast-paced environment, and be available for full-time work. Benefits include competitive pay, a structured training program, and opportunities for career progression.

Benefits

Competitive pay and up to 28 days holiday

Up to 30% discount for employees and friends

Bonus potential up to 25% of salary

Structured training programme

Internal progression opportunities

Qualifications

• Experience in retail for more than 9 months.
• Available for full-time shifts.
• Willingness to attend off-site workshops.
• Not completed a Team Leader Apprenticeship before.
• Eligible to work in the UK.

Responsibilities

• Support the management team in day-to-day activities.
• Drive sales and maintain customer service standards.
• Maximise profit by reducing shrinkage and errors.

Skills

Experience in a fast‑paced retail environment

Understanding of retail KPIs

Confidence and resilience

Ability to support team development

Education

5 GCSE's grade 4 / C (or equivalent)

Job description

Salary: £13.00 Per Hour

Hours: 39 per week

Qualification: Retail Team Leader Level 3

Why Superdrug?

Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressures on? Leading your team, hitting targets, progressing your career, that's what it's all about. Hard work, yes, but rewarding too.

We're a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people - they make the difference. We're all about personality, we have fun, and we work hard to deliver That Superdrug feeling!

What we look for in our Apprentice Team Leaders goes beyond just great management skills.

One minute you could be rolling your sleeves up and getting stuck in, the next you could be managing and coaching your team, it is real think on your feet stuff!

You'll learn how to support the management team in the day to day business activities and driving sales, alongside the development and delivery of excellent customer service and store standards. You'll be involved in maximising profit by working hard to reduce shrinkage, damages, till errors and costs.

It's a great experience that will prepare you for even bigger challenges. As part of your Apprenticeship programme you will cover subjects such as Leadership, Business, Marketing, Communication, Merchandising and Diversity. These, together with bespoke workshops, one to one support and mentoring, will ensure you will realise your potential and achieve your Apprenticeship.

Superdrug Team Leaders are extremely important to us; we recognise that you are our future Assistant Managers. We will actively develop your skills and offer real career progression supported by our award‑winning in‑house training and Apprenticeship team.

What you'll need to succeed

• Experience within a fast‑paced high street retailer
• Basic understanding of retail Key Performance Indicators; including sales, profit and service
• Confidence, resilience and ambition with the ability to help others to develop and improve their skills too
• You will attend off site workshops throughout your programme so you must be willing to travel
• Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers

You qualify if...

• You have 5 GCSE's grade 4 / C GCSE (or equivalent) including English and maths
• You are not currently in any form of education, and you are available for full time shifts
• You HAVEN'T completed a Team Leader Apprenticeship before
• You are eligible to work in the UK
• You have worked in Retail for more than 9 months
• You haven't had any Team Leader or Supervisor experience within Retail

Here’s how you are rewarded

• Competitive pay and up to 28 days holiday
• Up to 30% discount for you and a nominated friend or family member
• Earn a bonus of up to 25% of your salary
• Competitions throughout the year to win a week's wages during seasonal events, team nights out and much more!
• Fully structured training programme including one to one tuition, workshops and online learning
• Internal progression opportunities on completion
• Enhanced company sick pay and pregnancy loss and support

Come and be part of something special!

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